Upgrading can be a wise investment that pays off. This doesn’t just pertain to equipment, but upgrading your payment service can help your business make more money in the long run.
If the menu tree for your IVR has too many options, your customers may hang up and call the competition. By cutting down options, your customers won’t be mashing the ‘0″ key to speak with an operator.
IVR Technology Group announced that it has completed the acquisition of Atlanta-based DemandVoice, a leading provider of VoiceXML hosting and platform provider of integrated phone payment solutions.
When it comes to a fast, reliable, and cost-effective way to engage your audience, outbound messages are the way to go. Whether you are delivering a voice message or sending out mass texts, you can reach an audience quickly.
One of the most effective ways to send a message a large number of people, at once, is with a message broadcast. One example of this can be to send out a text message to a mass audience.
Our recent post about customer surveys explained how businesses could learn how to implement IVR Surveys. Doing this allows customers to have a voice, and businesses to improve customer service.
Letting your customer base know that they have a voice, receiving their feedback, and taking actionable steps, will help to improve the quality of your business and shape your brand.
As technology improves, companies need to develop new methods to be able to engage with their audience. One of the ways a company can do this is with mobile marketing.
Self-storage has been the fastest growing commercial real estate ventures. To be competitive, it’s necessary to spend money on advertising so that your business can be visible and be successful.
Maintaining customer loyalty takes not only effort but investing in resources that can enhance the customer service. IVR Payment solutions do that and take it a step further by being a sound long-term investment.
Your company should adapt to the times. The number of checks people use, on a regular basis, is on the decline. When it comes to accepting payments, IVR payment solutions are faster, efficient, and more reliable.
There are currently 80 million Millennials in the U.S. – nearly one-fourth of the total population. Marketing to the tech-savvy may seem like a difficult task, but in reality, the best way to reach them is likely to be on them at all times.
There are many payment options out there, for your customers. If you want to want them to have peace of mind, go with a phone payment solution that guarantees security.
Call intelligence reporting can allow your business to figure out how customers found your location and focus where to advertise. Tracking incoming phone calls and responding to your leads is valuable. Here’s how…
Your customers want payment solutions that allow them to make a quick payment, but they don’t want their personal data to be compromised by identity theft. IVR Technology Group offers a solution that helps with both.
We’ve shown how assigning different phone numbers to media outlets like billboards, newspapers, or radio ads can help track a storage facility’s marketing efforts. However, establishing an online presence is also necessary. Here’s how to do it…