What you’re about to read is a true story, with a major national retailer you all know. The other day, my wife needed to call the retailer’s call center to make changes to our membership details. Typically, not a big deal. It turned into a moderately big deal, thanks to a poor customer experience. The […]
Blog Posts About Compass Pay
To address the ever-evolving risks to the credit card payment ecosystem, the Payment Card Industry Security Standards Council has been preparing the next major update to the PCI DSS standard. The PCI DSS framework is 15-years old, and a lot has happened in the payments industry since the first standard. PCI DSS v.4.0 addresses the […]
People are on the go more than ever, and yet the one consistent is the smartphone in their hands, pockets, or mounted on the dashboard of their car. And, they use this device to communicate in many different ways – voice, text, email, chat, social, and more. So, how does an IVR system grow revenue? […]
As businesses close the book on traditional paper-based transactions (pun intended), the decision to move to an Electronic Bill Presentment and Payment (EBPP) provider is not one to make hastily. Although this move is typically predicated upon the directives of the CFO and the Finance team, there are typically 3 important guidelines one should be […]
It’s crazy how much technology is changing day by day and with that change comes the payment evolution. At first, it was paying by cash, then check, then phone, then text to pay! So what are the latest trends when it comes to payments?
The payments industry is set to see dramatic changes in 2018. The emergence of new technologies & consumer payment trends will push many businesses to reflect on their own PCI-DSS liability, including what’s at stake for them if a breach occurs.
Your customers don’t have to buy stamps or wait in line to pay their utility bill. Utility payments are processed within minutes, and your customers can check their balances to be sure their accounts are up to date.
Is your business PCI compliant or complacent? While it’s true that data breaches happen regularly to larger businesses, the impact on SMBs can be worse than you’d think.
When it comes to payment solutions, your company has many options to accept payment. However, some options are much riskier than others. When it comes to taking payments, your company should offer a solution that adheres to PCI DSS requirements.
Healthcare, in the United States, is expected to be a $5 trillion industry within the next five years. This could be due, in part, to emerging medical technology and the ability for patients to have insurance to afford them.
No matter if it’s home and property, life, automobile, or health insurance. When it comes to mobile payments, your agency should provide your policyholders with the best customer experience possible.
Property management is proving to be a profitable investment with over 42 million households now renting. However, one of the major hurdles that come with managing a property is getting paid on time.