Delivering Delightful Interactions

People. Information. Connected.

Bill Irvine Joins IVR Technology Group As Chief Marketing Officer

Industry​ ​Veteran​ ​Joins​ ​Growing​ ​Communications​ ​Technology​ ​Company​ ​in​ ​Buffalo. Buffalo,​ ​NY​ ​(November​ ​14,​ ​2017)​ ​-​ ​IVR​ ​Technology​ ​Group​ ​continues​ ​its​ ​growth​ ​and​ ​recent hiring​ ​spree​ ​with​ ​the​ ​addition​ ​of​ ​Bill​ ​Irvine​...

read more

IVR Technology Group Makes Inc. 5000 List

IVR Technology Group, a leader in multi-channel business communications, announced today that it has made the 2017 Inc. 5000 list of the fastest growing private companies with a ranking of #3296. This is IVR Technology Group's first time being honored. IVR Technology...

read more

Argyle Technology Merges With IVR Technology Group

IVR Technology Group, a leader in secure voice and text applications, announced today that it has completed the merger of Argyle Technology Group, a custom solution provider based out of Buffalo, NY, that specializes in adapting, adopting and deploying existing...

read more

How Do You Know A Hosted PBX Is For You?

What is Hosted PBX? Hosted PBX is a cloud based solution for business communication. Traditionally, businesses relied on a dedicated phone system to help with their communication needs.  This system is called a Private Branch Exchange (PBX). Connected to this PBX were...

read more

How To Handle Inbound Calls In A Financial Institution

IVR Software enables callers to get information about their account at any time, contact customer service, or even make a payment. Because customers will come calling, this is usually a staple for the phone line of most businesses.  Yet, is it worth the investment for...

read more

10 Reasons that will make you want Visual IVR

Download the infographic: "10 Reasons That Will Make You Want Visual IVR" Most customers want to be able to find their own solutions. When it comes to self-service, an IVR can help. Yet, some IVRs have too many options or put people on hold for more than they would...

read more
Page 1 of 912345...Last »