Delivering Delightful Interactions

People. Information. Connected.

8 Best Practices To Deliver Delightful IVR Experiences

IVR's (Interactive Voice Response) have had a negative aura around them, primarily because like anything else, not caring about the user experience leads to terrible outcomes. Every channel, including IVR, has inherent drawbacks and limitations; every channel also...

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Bill Irvine Joins IVR Technology Group As Chief Marketing Officer

Industry​ ​Veteran​ ​Joins​ ​Growing​ ​Communications​ ​Technology​ ​Company​ ​in​ ​Buffalo. Buffalo,​ ​NY​ ​(November​ ​14,​ ​2017)​ ​-​ ​IVR​ ​Technology​ ​Group​ ​continues​ ​its​ ​growth​ ​and​ ​recent hiring​ ​spree​ ​with​ ​the​ ​addition​ ​of​ ​Bill​ ​Irvine​...

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IVR Technology Group Makes Inc. 5000 List

IVR Technology Group, a leader in multi-channel business communications, announced today that it has made the 2017 Inc. 5000 list of the fastest growing private companies with a ranking of #3296. This is IVR Technology Group's first time being honored. IVR Technology...

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Argyle Technology Merges With IVR Technology Group

IVR Technology Group, a leader in secure voice and text applications, announced today that it has completed the merger of Argyle Technology Group, a custom solution provider based out of Buffalo, NY, that specializes in adapting, adopting and deploying existing...

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