Customer Experience is Everything,
Everything is Customer Experience.
We craft delightful customer interactions in voice, text, web, chat, social and more. Contact us to learn more.
People • Information • Connected
We’re your friendly full-stack communication automation solutions provider, systems integrator, and secure cloud hosting provider. Our commitment is to your success by connecting your customers to the information they need, in delightful ways.
We’re Passionate About Your Success
Our most important core value is, “Deliver WOW Through Service.” That’s because nothing drives our team more than knowing we’ve turned one of our valued customer partners into a hero within their organization.
There’s No “WOW” Without Security First
Secure for Payments: We use an industry leading PCI DSS Level 1 Certified payment platform for all of our transactions equipped with AES-256 Payment Encryption and do not store any credit card information. More…
Secure for Compliance: We adhere to high operational standards and provide policies and procedures for security audits, incident response, and privacy management for HIPAA and other regulatory requirements. More…
Cardholder Data Tokenization: We help you mitigate PCI compliance risk by protecting consumers’ information by tokenizing (random tokens) their data. More…
PCI Detection & Redaction: Real-time detection and redaction of credit card numbers and other personal information for your call recordings and transcripts. More…
Recent Articles From Our Blog
Here at IVR Tech, everyone blogs! Below are some of our most recent insights on goings on, industry trends, and our solutions.