Customer Experience is Everything,
Everything is Customer Experience.
We craft delightful customer interactions in voice, text, web, chat, social and more. Contact us to learn more.
CPaaS Platform
The Compass Automation Platform is a CPaaS reinvented, with more.
Automation Solutions
Hosted contact center, VoIP system, accept payments, track calls, and more…
We Deliver WOW
At IVR Technology Group, “support” isn’t just another department…
Security First
We’re a “security first” organization, and it’s part of delivering WOW.
People • Information • Connected
We’re your friendly full-stack communication automation solutions provider, systems integrator, and secure cloud hosting provider. Our commitment is to your success by connecting your customers to the information they need, in delightful ways.
Compass Platform
CPaaS (communications platform as a service) reinvented with blazing speed, security, and more.
Custom IVR
Interactive Voice Response systems design, self-serve, and custom call-flows.
Cognitive IVR
Power your contact center with artificial intelligence and natural language understanding.
Speech Analytics
Get insight on every call to identify trends and support issues in real time.
Voice XML
Integrate basic voice and communications services into your apps and software.
Security & More
Learn more about our security and cardholder data tokenization and redaction services.
Full Stack
Check out our interactive infographic to get a full picture of our full technology stack.
Automation Solutions
A full stack of communications technology solutions to deliver wow and make you a hero.
XCALLY
Omnichannel Hosted Contact Center you can afford.
Prestophone
Expandable enterprise-grade VoIP phone system.
Payments Suite
Accept payments by phone, text, web, or bot.
Call Tracking
Take control of the voice channel and increase ROI.
Call Routing
Route calls based on geography, time of day, time zone and more.
Broadcast Suite
Send important messages and alerts by voice, text or email.
Surveys By Phone
Improve your results by making it easy for respondents.
First Ring
Call routing and answering where speed and accuracy are vital.
Text To Landline
Take control of the text channel and increase satisfaction.
Xteams
Hosted contact center priced for smaller teams.
Self Storage
Our special product bundle for self-storage businesses.
We’re Passionate About Your Success
Our most important core value is, “Deliver WOW Through Service.” That’s because nothing drives our team more than knowing we’ve turned one of our valued customer partners into a hero within their organization.
We Deliver WOW
Customer service isn’t just a department, it’s our culture.
Partner With Us
Our channel partners, resellers and brokers earn evergreen commissions.
Read Our Blog
Here at IVR Technology Group, everyone blogs!
We Make Heroes
We enjoy success, your success.
Every day, our goal is to delight your customers and grow your bottom line. Making you the hero your company deserves.
There’s No “WOW” Without Security First
Secure for Payments: We use an industry leading PCI DSS Level 1 Certified payment platform for all of our transactions equipped with AES-256 Payment Encryption and do not store any credit card information. More…
Secure for Compliance: We adhere to high operational standards and provide policies and procedures for security audits, incident response, and privacy management for HIPAA and other regulatory requirements. More…
Cardholder Data Tokenization: We help you mitigate PCI compliance risk by protecting consumers’ information by tokenizing (random tokens) their data. More…
PCI Detection & Redaction: Real-time detection and redaction of credit card numbers and other personal information for your call recordings and transcripts. More…
Recent Articles From Our Blog
Here at IVR Tech, everyone blogs! Below are some of our most recent insights on goings on, industry trends, and our solutions.