Customer Experience is Everything

Everything is Customer Experience

Payments by PhoneCustom IVRCPaaSUCaaSVoice & Text ApplicationsHosted Contact CenterHealthcare AnsweringCall Analytics & Tracking • And More!

(That’s a lot of jargon! Don’t worry, we don’t actually talk that way in real life.)

Rise To Great Customer Experiences

Deliver exceptional customer service with our full-featured dedicated omnichannel contact center for smaller teams, powered by XCALLY and delivered on our secure cloud, priced as low as $30 per agent.
Learn more: Xteams Hosted Contact Center
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Accept Payments By Phone, Text, Web, Social or Chatbot

Our “all-in-one, everything you need, swiss army knife solution to alert that payments are due, and accept payments by phone, text, or web.”

Learn more: Compass Pay

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Omni-Channel Contact Center

Voice, text, SMS, chat, email, social media and everything else under one UI and one platform.

More about Hosted Contact Center

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Custom IVR Solutions For Any Sized Company

The most sophisticated Interactive Voice Response platform that is also the most flexible.

Learn more about custom IVR

Live IVR Demos

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VoIP Cloud Phone System

Our enterprise-class and feature-rich Unified Communications as a Service priced for any sized business.


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We Make Heroes!

We really enjoy success, your success.

Our continued focus is to delight your customers and grow your bottom line.

Contact our friendly sales staff
and start picking out your cape.

Be A Hero, Click Here

Secure Automated Call Management for Healthcare

Give your patients a great experience with a guaranteed first-ring answer  and rapid response to urgent issues.

Visit to learn more.

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Messaging Broadcasting For Voice, Text or Email

Automated mass communications is absolutely painless with our secure platform for voice, text, and email.

◄ Learn more about Broadcasting

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Validate Your Marketing With Call Tracking

Get a handle on your advertising ROI across all channels with Dynamic Number Insertion and real-time performance analytics.

Learn more about Call Tracking

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The IVR Technology Group CPaaS PLATFORM

Coming in the first quarter of 2018, our Communications Platform as a Service (CPaaS), is everything you ever wanted.

Clicked below to learn more, and get notified about updates.

Learn more about The Platform
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Read the IVR Technology Group February 2018 Newsletter to see what you missed.

From The IVR Technology Group Blog

The Role Of Chatbots In Customer Experience

I’m done with work and am about to take a brief walk outside. It’s a somewhat humid summer evening, but thankfully, it’s cool, so the bugs are subdued, chirping quietly in the grass and trees. These walks are when I decompress and take stock of the day. So much...

read more

The Importance Of IT Security In Any Organization

We currently live in a world where almost every device is connected to the internet. Each one of these devices could be a possible target for an attack considering every organization has "sensitive" data. This data could be your company's personnel records, internal...

read more