Delight Customers • Reduce Costs • Increase Efficiency
Delight Customers
Reduce Costs
Increase Efficiency
We help you increase revenue and delight customers
by eliminating waste and inefficiencies from your
customer service operations.
We help you increase revenue and customer satisfaction by eliminating waste and inefficiencies from your customer service operations.
Payments Suite
IVR payments by phone and text.
Electronic billing & payment platforms: get up to 15% more revenue with IVR payments by phone.
Compass Payments Suite SM
Compass Platform SM
Drag-and-drop IVR designer.
Anyone can build complex IVR call flows quickly and securely without a significant technical lift or investment.
Compass Automation Platform SM
Broadcast Suite
Voice, email and text messaging.
Avoid contact center overload by proactively sending out service alerts and critical notifications.
Compass Broadcast Suite SM
Self-Serve IVR Studio & Secure CPaaS
The Compass Automation PlatformSM lets you build complex IVR’s quickly and securely without a lot of technical lift. Click below to request a 14-day free trial, or learn more about the Compass Automation Platform’s self-serve IVR designer..
Outbound Voice, Text and Email Broadcasting
Avoid contact center overload by sending out alerts to keep your customer informed of issues that may impact their service.
Click below to request a demonstration, or learn more about Compass Broadcast SuiteSM‘s voice, text and email broadcasting.
IVR Payments By Phone & Text
Get up to 15% more revenue when you integrate the Compass Payments SuiteSM into your electronic bill presentment and payment platform.
Click below to schedule a demo, or learn more about the Compass Payments Suite’s IVR payments solution.
Custom Hosted IVR And Call Deflection
Increase efficiency by deflecting calls to a smart IVR system that provides first-call resolution for up to 70% of contact center callers.
Click below to book a meeting, or learn more about white-glove IVR services Custom IVR Solution.
LeanCS, Our Process
For more than twenty years, we’ve been helping everyone from public-sector entities to large enterprises optimize their Customer Service Value Chain with customer engagement solutions that reduce costs, increase efficiency, and delight customers. Learn more about LeanCS and how it applies to you.
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