Customer Experience is Everything

Everything is Customer Experience

Payments by PhoneCustom IVRCPaaSUCaaSVoice & Text ApplicationsHosted Contact CenterHealthcare AnsweringCall Analytics & Tracking • And More!

(That’s a lot of jargon! Don’t worry, we don’t actually talk that way in real life.)

Accept Payments By Phone, Text, Web, Social or Chatbot

Our “all-in-one, everything you need, swiss army knife solution to alert that payments are due, and accept payments by phone, text, or web.”

Learn more: Compass Pay

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Omni-Channel Contact Center

Voice, text, SMS, chat, email, social media and everything else under one UI and one platform.

More about Hosted Contact Center

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Custom IVR Solutions For Any Sized Company

The most sophisticated Interactive Voice Response platform that is also the most flexible.

Learn more about custom IVR

Live IVR Demos

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VoIP Cloud Phone System

Our enterprise-class and feature-rich Unified Communications as a Service priced for any sized business.


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We Make Heroes!

We really enjoy success, your success.

Our continued focus is to delight your customers and grow your bottom line.

Contact our friendly sales staff
and start picking out your cape.

Be A Hero, Click Here

Secure Automated Call Management for Healthcare

Give your patients a great experience with a guaranteed first-ring answer  and rapid response to urgent issues.

Visit to learn more.

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Messaging Broadcasting For Voice, Text or Email

Automated mass communications is absolutely painless with our secure platform for voice, text, and email.

◄ Learn more about Broadcasting

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Validate Your Marketing With Call Tracking

Get a handle on your advertising ROI across all channels with Dynamic Number Insertion and real-time performance analytics.

Learn more about Call Tracking

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The IVR Technology Group CPaaS PLATFORM

Coming in the first quarter of 2018, our Communications Platform as a Service (CPaaS), is everything you ever wanted.

Clicked below to learn more, and get notified about updates.

Learn more about The Platform
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IVR Technology news and updates, as well as views and
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From The IVR Technology Group Blog

How To Market Your Small Business Online

If you are a local business owner, you are probably registered with the local business bureau and have built a website for your small business. But what is the next step? Having a website and hoping that customers will find you "organically" is no longer enough. You...

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Bill Irvine Joins IVR Technology Group As Chief Marketing Officer

Industry​ ​Veteran​ ​Joins​ ​Growing​ ​Communications​ ​Technology​ ​Company​ ​in​ ​Buffalo. Buffalo,​ ​NY​ ​(November​ ​14,​ ​2017)​ ​-​ ​IVR​ ​Technology​ ​Group​ ​continues​ ​its​ ​growth​ ​and​ ​recent hiring​ ​spree​ ​with​ ​the​ ​addition​ ​of​ ​Bill​ ​Irvine​...

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IVR Technology Group Makes Inc. 5000 List

IVR Technology Group, a leader in multi-channel business communications, announced today that it has made the 2017 Inc. 5000 list of the fastest growing private companies with a ranking of #3296. This is IVR Technology Group's first time being honored. IVR Technology...

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Argyle Technology Merges With IVR Technology Group

IVR Technology Group, a leader in secure voice and text applications, announced today that it has completed the merger of Argyle Technology Group, a custom solution provider based out of Buffalo, NY, that specializes in adapting, adopting and deploying existing...

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