Be A Hero
We love success, your success.
We Make Heroes
You know what it’s like to walk into the office the morning after a business victory. It’s a great feeling. It gives your career a boost. We all look forward to those high-fives, fist-bumps, shout-outs, congratulations from your boss, and those all-important :pow: emoticons on the company Slack.
That’s what we do, focus on your success. We want you to become a hero in your organization for picking us to solve your problems. It’s because our entire company focuses on our first and most important core value; “Deliver wow as a service.”
Support Isn’t Just A Department,
It’s Our Culture.
“Deliver Wow Through Service” is our most important core value. It means that everyone at IVR Technology Group wants you to succeed and your organization to profit. Lots of companies tout their passionate support department, and we could do that too because ours is amazing. But delivering WOW and making you a hero, that’s a core value embraced by everyone here.
Our team is ready to respond to any issues that come up 24 hours a day and seven days a week. During holidays, you’re notified of any change in service procedures.
Our team consistently wins awards for the quality and responsiveness of our support, as well as the technical expertise of our engineers.
Our support tiers are designed to deliver the exact level of support you need, at the time you need it, with response times as fast as one hour or less.
Never Say Never
Being committed to delivering WOW means we’re all wired to find solutions to the most perplexing problems. “Can’t be done” isn’t spoken here.
Security • Solutions • Integration • Hosting
For nearly twenty years we’ve been delivering WOW for our customers across four integrated skillsets.
We know that in today’s landscape, “security” is more than just having strong passwords. That’s what we seek certifications and compliance with a list of standards and regulatory requirements. Learn more here.
Delivering WOW means that we need to be able to pick other tools if ours aren’t quite the right fit. That’s why we’ve developed a deep systems integration capability with a long list of tools and providers.
We’ve been in the cloud for nearly two decades, and are relentlessly focused on application and physical security. Rapidly elastic, our solutions can instantly scale from hundreds of calls to thousands of calls an hour.
Of course, all of that is like saying, “We have the best and most advanced hammer in the world!” There are a lot of great hammers out there, but without the right people swinging it on your behalf, it’s just another hammer.
Our Core Values
Be fanatical and passionate in delivering customer WOW
Growth is contagious (I grow, you grow, we all grow)
Innovation happens today (preparing for tomorrow, today)
Consider it done (today’s work gets done today)
High Performance – it’s not for everyone (only the best)
It’s Time To Get Some WOW
Fill out the contact form to have one of our delightful people get in touch with you. You’ll immediately understand what we mean, that delivering WOW through service is our most important core value.
This is also your first step on your journey to becoming a hero in your organization, so start thinking about what color cape you want.