• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
IVR Technology Group

IVR Technology Group

  • solutions
    • Voice Surveys:
      Real-time customer feedback
    • Payments:
      Automated payments by phone & text
    • Outbound:
      Omnichannel outbound campaigns
    • Self-Service:
      Customer Engagement Automation
  • resources
    • Webinar Replay
      Customer Feedback Maturity Model
    • Guidebook
      Customer Feedback Maturity Model
    • eBook
      Automated Voice Surveys
    • eBook
      Automated Payments by Phone
  • about
    • About Us
    • Security First
    • Careers
    • Our Valued Partners
  • contact
  • blog

Blog Posts About Compass Pay

Customer Payment

Bill Payments Made Simple: 3 Methods Customers Love

At one point, companies needed to have a more reliable and secure method of accepting payments from customers. This led to the development of solutions that make it easy and convenient for customers to make payments.

11 Industries Using IVR Pay By Phone Solutions

Here are 10 industries that invested in IVR payment solutions and saw an increase in ROI. With IVR payment solutions, your customers will be able to make a convenient payment over the phone in a matter of seconds.

Payment Gateway vs. Payment Processor

When the words “payment gateway” and “payment processor” are thrown around, do you really know what they mean? To put it bluntly, these are pretty complex terms that are often misunderstood. Here’s the difference…

9 Benefits Of An IVR Pay By Phone Solution

Your customers want a quick, and convenient way to be able to handle their bills. Your company would like to find a quick, easy, yet secure method of accepting payments. Here are a few benefits of a pay by phone solution…

How To Adopt A Mobile Payment Solution For Your Business

When it comes to mobile payment solutions, consumers have many options. One of the top reasons that make people wary was concerns about security. This is a valid concern. Businesses benefit when they allow their customers to use mobile payments.

Personal Checks

Should Your Business Still Accept Personal Checks?

In a recent study, it was discovered that about 70 percent of consumers, across all generations, are more willing to trust banks that are current with technology. When only factoring for millennials, this number jumps to 85 percent.

Which Mobile Wallet Reigns Supreme?

When it comes to easy payment solutions, there are many options available. Customers want a quick and easy way to make payments. So, is a mobile wallet a good idea? Which mobile wallet should you look at? We’ve got the answer!

What Payment Method Should Charities Offer For Donations?

However, you don’t have to be Buddy the Elf to start feeling better about the season. Research shows that donating to charity increases happiness. But the question remains — what donation method do people feel most comfortable using?

What Is The Most Secure Payment Method?

When it comes to payment solutions, there are many ways in which your customers can pay. When it comes to accepting payments, your company needs to offer a solution that is simple yet doesn’t put a customer’s data at risk.

Self Storage: 3 Tips To Collect Rent Easier From Tenants

To be most effective, your payment reminder notification system should direct your renters directly to a platform on which they can make a payment as soon as they receive their payment reminder notification.

Utility Companies: Here’s How To Reduce Late Payments

Many utility customers would prefer an automated bill pay solution that makes the payment process hassle-free and paperless. Here’s how to make that possible…

Landlords: A Pay By Text Solution For Tenants

With Compass Broadcast, you can create, manage & store contact lists to send out a text or voice message blast. Your tenant’s contact information is stored in our secure system, so it stays safe.

Improving The Healthcare Industry One Payment At A Time

Allowing more options to collect payments, will vastly improve the healthcare industry by allowing hospitals to focus more on the health of their patients, rather than how a bill will be paid.

Bill Payment

The Problem With Paying Bills

As an over-the-phone payment solution, Compass Pay allows customers to call one phone number to access their account information and make a payment 24/7. Here’s only some of what this solution can do…

  • « Go to Previous Page
  • Go to page 1
  • Go to page 2
  • Go to page 3
  • Go to page 4

Primary Sidebar

IVR Best Practices For 2024

In Customer Service, Speed Is Everything

Demystifying Conversational AI For Customer Self-Service

The Impact Of Self-Service IVR On Contact Centers

What Customers Expect From Self-Service

Footer


IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800
Important Links
Contact Us
Security
Privacy Policy
Privacy Choices
compliance

© 2025 · IVR Technology Group, LLC · all rights reserved