Bluefin, the Leader in Payment Security, has selected IVR Technology Group to furnish their merchants using their PayConex gateway with secure automated payments by phone and text. PayConex provides secure debit/credit card and ACH payment processing in the United States and Canada.
As Bluefin expands its service offerings to its merchants, additional contactless payment options were critical. IVR phone and text payments have seen a dramatic rise in demand as companies respond to consumer expectations in the wake of COVID-19.
“Demand for omni-channel payment solutions has significantly increased since the start of the pandemic,” said Greg Cornwell, Chief Revenue Officer, Bluefin. “We are seeing more and more Ecommerce and pay-by-phone transactions across our healthcare, higher education and government/utility customer base. Our integration with IVR Technology Group enables the highest level of PCI compliant phone payments directly through PayConex, which means simple adoption for our clients. The solution is a valuable tool for any Bluefin merchant seeking secure, automated phone payments.”
- contactless face-to-face payments
- contact center payment processing
- mobile payments
- unattended payments
Bluefin’s ShieldConex® data security platform protects personally Identifiable Information (PII), Personal Health Information (PHI), and payment data entered digitally.
Bluefin provides integrated and stand-alone solutions for higher education, healthcare, government/utilities, petroleum, retail, and more. The Bluefin partner network includes 135 processors, gateways, and ISV’s (independent software vendors) serving 36 countries over 100 P2PE devices/applications and 14 KIFs (Knowledge Interchange Format). Headquartered in Atlanta with offices in Waterford, Ireland, Bluefin is a Participating Organization (PO) of the PCI Security Standards Council (SSC).
“We’ve made it easy for Bluefin merchants to get up and running with payments by phone and text,” Says Jim Barker, Chief Revenue Officer at IVR Technology Group. “Quite literally, all a merchant needs to do is raise their hand, and we take care of the rest. In most cases, they’ll be up and running in a matter of days.”
Automated payments by phone and text is a core application of our Managed CPaaS, the Compass Automation Platform. To learn more about providing your merchant customers with phone and text payments, contact us, and we’ll be happy to help.