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IVR Technology Group

IVR Technology Group

Delight Customers. Reduce Costs. Increase Efficiency

  • IVR payments
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    • Automation Platform:
      Roll your own voice & text applications
    • Payments Suite:
      IVR payments by phone, text & chat
    • Broadcast Suite:
      Automated alerts by voice, text & email
    • White Glove IVR:
      We can help decrease agent call volume
    • Automation Solutions:
      More CS automation solutions.
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PCI DSS Certified Level-1 Service Provider
Voice Broadcasting

Voice broadcasting is a mass communication technique that started in the 1990’s. Its purpose is to broadcast telephone messages to hundreds or thousands of call recipients at once.

Compass Broadcast Hosted IVR,  IVR,  IVR Services,  Voice Blast,  voice broadcast,  Voice Broadcasting

Letting your customer base know that they have a voice, receiving their feedback, and taking actionable steps, will help to improve the quality of your business and shape your brand.

Surveys automated survey,  CS Survey,  Custom IVR,  customer convenience,  Customer Service,  Customer Success,  IVR Services,  IVR Survey,  Survey,  text messaging,  text survey,  Texting for Business

Americans aged 65 and older, the most-used methods of communication are more likely to make calls using cell phones and landline phones. Through VoiceXML, businesses can provide personalized support to their customers in a cost-effective manner.

IVR and Automation app development,  Custom IVR,  IVR Services,  ivr technology group,  voice,  Voice based applications,  Voice Broadcasting,  voicexml,  VXML,  xml

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IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800
DALLAS SALES OFFICE
  1090 Texan Trail
  Grapevine, TX 76051
  1-972-846-4100
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