How To Improve Your Business With Customer Feedback

How To Improve Your Business With Customer Feedback

You know what they say about opinions, everybody has one. However, the ability to listen to the opinions of others, and shape your viewpoint, can yield success. This is especially true when it comes to business. Letting your customer base know that they have a voice,...
How To Tell If People Are Lying In Your IVR Survey

How To Tell If People Are Lying In Your IVR Survey

Is your company looking to do some spring cleaning and looking to make some fresh changes? From time to time, it’s good to get a fresh outlook or perspective. An IVR Survey is one of the best ways to get your customer’s feedback. However, part of the risk of...
How To Get Customers To Review Your Business

How To Get Customers To Review Your Business

There’s an old saying in business, “The customer is always right.” In order for a company to be successful, or stay successful the needs of the customer are crucial. While this philosophy is fine, in and of itself, how the customer’s voice gets heard is what’s...