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IVR Technology Group

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Blog Posts About Press

IVR Technology Group Partners with Storable

IVR Technology Group Partners with Storable to Integrate Sitelink and StorEdge for Self Storage Automation Over the last several years of providing self-storage voice and text automation solutions, IVR Technology Group has built a strong partnership with Storable integrating with their Sitelink platform. This integration has extended into Storable’s StorEdge platform as well. “For years, […]

IVR Technology Group Appoints Jim Barker as Chief Revenue Officer

Buffalo, NY: Following the announcement of Brent Snyder as the new CEO, IVR Technology Group has added Jim Barker as the new Chief Revenue Officer. IVR Technology Group continues its growth and will continue adding talent to serve the needs in the growing voice automation market. Over the last 15 years, IVR Technology Group has […]

IVR Technology Group Welcomes Brent Snyder As Their New CEO

November 19, 2019. Buffalo, NY – IVR Technology Group, a leader in hosted customer service automation solutions, welcomes their new CEO, Brent Snyder. Mr. Snyder will capitalize on the company’s current momentum and lead the growth of their core products that include:  Compass Automation Platform: a full-stack CPaaS for voice and text automation Compass Payments […]

IVR Technology Group Teams Up With HealthPay24 To Enhance Patient Payments

BUFFALO, N.Y., December 13, 2018 –  IVR Technology Group, a leader in multichannel business communications, today announces its strategic partnership with HealthPay24, a recognized innovator in patient financial engagement for healthcare providers. The strategic partnership will provide patients with an enhanced payment experience through the addition of effortless telephony functionality. “By teaming up with HealthPay24, we will […]

IVR Technology Group Receives World-Class NPS Score From Its Customers

IVR Technology Group, a leader in multichannel business communications and payments, today announces its world-class Net Promoter Score (NPS) of +83. The score is based on a customer survey sent in August of this year.

IVR Technology Group Adds To Business Development Team

As IVR Technology Group continues to add more members to their growing team, the company is particularly interested in filling a few more business development positions to help respond to the increasing demand for its products and services.

IVR Technology Group Makes Western NY’s Fast Track List

IVR Technology Group, a leader in multichannel business communications, has been named one of the fastest growing companies in Western New York by Buffalo Business First. Read more about the news here.

Xteams

Announcing Xteams: Omnichannel Contact Center For Small Teams

IVR Technology Group announced the release of a new hosted omnichannel contact center solution priced for small to medium-sized businesses, Xteams. The new contact center product offers a full suite of multi-channel features.

IVR Tech Group Office

IVR Technology Group Continues Its Expansion With The Acquisition of New Office Space

IVR Technology Group announces the acquisition of a new 4,700 square foot office in Amherst, NY to continue its accelerated growth. The new space will accommodate the company’s growing headcount, and serve as its new global headquarters.

PayByChatandPayByWeb

IVR Technology Group Adds Pay by Chat and Social Media to Payment Technology Stack

IVR Technology Group announces that the company has integrated pay by chat and pay by social media messaging to their popular Compass Payments Suite to increase the omnichannel experience for companies looking for more options when making payments.

IVR Technology Group Adds Christopher Miano To Customer Experience Team

Communication Company Continues To Flourish By Adding To CX Team Buffalo, NY (December 5, 2017) – IVR Technology Group, a leader in Communication Technology focused on delivering delightful interactions, is proud to welcome Christopher Miano as an Account Executive to their growing Customer Experience team. Prior to joining IVR Technology Group, Christopher Miano had consulted […]

Chief Marketing Officer

Bill Irvine Joins IVR Technology Group As Chief Marketing Officer

Industry​ ​Veteran​ ​Joins​ ​Growing​ ​Communications​ ​Technology​ ​Company​ ​in​ ​Buffalo. Buffalo,​ ​NY​ ​(November​ ​14,​ ​2017)​ ​-​ ​IVR​ ​Technology​ ​Group​ ​continues​ ​its​ ​growth​ ​and​ ​recent hiring​ ​spree​ ​with​ ​the​ ​addition​ ​of​ ​Bill​ ​Irvine​ ​as​ ​Chief​ ​Marketing​ ​Officer​ ​to​ ​amplify​ ​the​ ​company’s branding​ ​and​ ​marketing​ ​strategies.​ ​Bill​ ​Irvine​ ​has​ ​over​ ​20​ ​years​ ​of​ ​experience,​ ​having​ ​worked on​ ​B2B​ […]

Compass Pay

Compass Payments Suite for Accepting IVR Payments by Phone, Text, or Web

IVR Technology Group announced the relaunch of their product, pay by phone. Touted as an “all-in-one, everything you need, swiss army knife solution to alert that payments are due, and accept payments by phone, text, or web.”

Inc. 5000 List

IVR Technology Group Makes Inc. 5000 List

IVR Technology Group announced that it has made the 2017 Inc. 5000 list of the fastest growing private companies with a ranking of #3296. This is IVR Technology Group’s first time being honored.

Prestophone

Prestophone: The Next Generation Business Communications Platform

IVR Technology Group announced the launch of Prestophone, the first cloud-based voice platform that offers a full suite of advanced add-on technologies such as call tracking, pay by phone, IVR, and more.

Blueworx IVR

Blueworx Partners w/ IVR Technology Group to Bring Interactive Voice Solutions to Customers

Blueworx, a provider of Interactive Voice and Customer Experience solutions designed to deliver efficient, scalable, and reliable voice technologies, announced IVR Technology Group as a Certified Solutions Partner today.

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