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IVR Technology Group

IVR Technology Group

Delight Customers. Reduce Costs. Increase Efficiency

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    • Automation Platform:
      Roll your own voice & text applications
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      IVR payments by phone, text & chat
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      Automated alerts by voice, text & email
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      We can help decrease agent call volume
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      More CS automation solutions.
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PCI DSS Certified Level-1 Service Provider

Blog Posts About Press

usaepay partners with ivr technology group, pci compliance level 1

USAePay Partners With IVR Technology Group For Secure Voice and Text Payment Solutions

USAePay, a leading payment gateway service provider, is proud to announce a partnership with IVR Technology Group. By partnering with USAePay, IVR Technology Group will attract a wide range of industries looking to attain PCI Compliance Level 1.

IVR Technology Group Partners w/ Leading Speech Analytics Provider

The IVR Technology Group and CallMiner partnership will deliver faster discovery, reduce time to results and increase business returns as well as extract actionable and meaningful intelligence.

IVR Technology Group Expands IVR Payment Processing Solution

Compass Pay implementations have the same user experience as IVR Technology Group’s Compass Pay, pay by phone virtual terminal, but an added value for clients who prefer a VXML implementation.

IVR Technology Group Appoints COO

IVR Technology Group, a leader in secure voice and text applications, is pleased to announce that Mark Rayburn has joined the organization as Chief Operating Officer to accelerate growth and operational excellence.

IVR Technology Group Acquires DemandVoice

IVR Technology Group announced that it has completed the acquisition of Atlanta-based DemandVoice, a leading provider of VoiceXML hosting and platform provider of integrated phone payment solutions.

How To Increase Patient Engagement In Health Care

Radish Systems, an award-winning mobile/enterprise software company, and IVR Technology Group, a leading provider in interactive voice response solutions, are partnering to add visuals to phone calls in the healthcare remote patient engagement space.

IVR Technology Group Wins “Best Team: Healthcare”

IVR Technology Group was recently awarded “Best Team: Healthcare” by InfoTech WNY at their annual event The Betas. The award is given to a team in WNY that has made a significant impact in the Healthcare industry in regards to Technology.

IVR Technology Group Announces Merger With Phonologies

IVR Technology Group, a secure voice and text application service provider, is proud to announce its recent merger with Phonologies, a global provider of contact center technologies and cloud-based voice platforms.

IVR Technology Group and CommuniGate Systems Launch Joint Venture: ActiveAuth

IVR Technology Group and CommuniGate Systems, a leader in carrier-grade Unified Communication applications announced plans to create a joint venture to commercialize an in-call biometric authentication technology.

IVR Technology Group Recognized In Research Report

IVR Technology Group is proud to announce its recent inclusion in the November 2015 Forrester Research Report – Vendor Landscape: Interactive Voice Response Solutions.

IVR Solutions: How To Differentiate Yourself From The Competition

In a world that’s flatter, where competition is fierce, and differentiators are quickly lost, customer service is critical to building long-term relationships and a sustainable business.

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  Amherst, New York 14221
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