Buffalo, NY – IVR Technology Group, a leader in secure voice and text applications, is pleased to announce that Mark Rayburn has joined the organization as Chief Operating Officer to accelerate growth and operational excellence.
In his role as Chief Operating Officer, Mark Rayburn will report to the President and CEO, and will serve as a member of the executive leadership team. Mark will lead IVR Technology Group’s operations including the areas of information technology, program oversight, member services, and will be responsible for overseeing key vendor relationships.
Mike Byrne, CEO of IVR Technology Group said, “I am excited about Mark joining the IVR Technology Group team. His experience and knowledge within the industry strengthens our core leadership, and will make him a great addition to our leadership team.”
Mark Rayburn received his bachelor’s degree from Missouri Institute of Technology and has since built up his reputation as a well-known leader in voice services, speech technology, and leading-edge integrated telephony technologies. His exceptional interpersonal skills and solid technical insight will serve to engage the entire organization. Previous to IVR Technology Group, Mark was the CEO of DemandVoice, a phone application hosting company recently acquired by IVR Technology Group.
Mark Rayburn stated, “Joining IVR Technology Group’s team was a very easy decision for me to take. The company shares and understands the industry, specific product space, PCI security requirements, and has a great customer and employee culture. I’m delighted to join the IVR Technology Group family and look very forward to accelerated growth and a bright future together.”
About IVR Technology Group
IVR Technology Group is a leading provider of highly secure voice and text applications. With a heavy emphasis on compliance-driven industries, the team has built over 2500 solutions for a variety of clients and is proud to be HIPAA and PCI Compliant Level 1. Aside from all solutions being built in a platinum-grade security environment, the company offers a flexible range of services from self-service to white-glove account handling. The team is led by industry experts who strive to create the ultimate customer experience by adhering to a set of core values. Data security, compliance, and customer experience are the core of IVR Technology Group.