10 Simple Ways IVR Systems Are Used In The Insurance Industry

10 Simple Ways IVR Systems Are Used In The Insurance Industry

According to a recent report from CCC Information Services, communications technology is the driving force of change for the insurance industry. If you’re customer is wondering how they can get a new policy, or how a repair can be completed faster, an IVR...
How To Use An IVR Payment Solution In Insurance

How To Use An IVR Payment Solution In Insurance

No matter if it’s home and property, life, automobile, or health insurance. When it comes to mobile payments, your agency should provide your policyholders with the best customer experience possible. Speed of Payments is Important to Customers According to J.D....