by Ashley | Jul 18, 2017 | IVR
According to a recent report from CCC Information Services, communications technology is the driving force of change for the insurance industry. If you’re customer is wondering how they can get a new policy, or how a repair can be completed faster, an IVR...
by Ashley | Jan 26, 2017 | Compass Pay
Healthcare, in the United States, is expected to be a $5 trillion industry within the next five years. This could be due, in part, to emerging medical technology and the ability for patients to have insurance to afford them. However, a big roadblock is the way in...
by Ashley | Oct 19, 2016 | Call Tracking
Ad campaigns are designed to help represent a company’s brand using the most effective means possible. Unfortunately, some believe that there is no such thing as negative publicity. After all, it created a discussion so the advertisement must have worked. Here are...
by Ashley | Oct 18, 2016 | Tech News
At IVR Technology we believe in Delivering “WOW” service and insisting on the highest of standards. This is why IVR Technology Group is proud to announce its partnership with CallMiner. CallMiner is the leader in speech and customer engagement analytics solutions....
by Ashley | Sep 7, 2016 | nResponse
When it comes to a fast, reliable, and cost-effective way to engage your audience, message blasts are the way to go. Whether you are delivering a voice message or sending out mass texts, you can reach an audience quickly. Yet, It’s no secret, message blasts are...
