10 Simple Ways IVR Systems Are Used In The Insurance Industry

10 Simple Ways IVR Systems Are Used In The Insurance Industry

According to a recent report from CCC Information Services, communications technology is the driving force of change for the insurance industry. If you’re customer is wondering how they can get a new policy, or how a repair can be completed faster, an IVR...
IVR for Medical Billing and Why You Need To Use It

IVR for Medical Billing and Why You Need To Use It

Healthcare, in the United States, is expected to be a $5 trillion industry within the next five years. This could be due, in part, to emerging medical technology and the ability for patients to have insurance to afford them. However, a big roadblock is the way in...
Do Annoying Advertisements Get The Most Attention?

Do Annoying Advertisements Get The Most Attention?

Ad campaigns are designed to help represent a company’s brand using the most effective means possible. Unfortunately, some believe that there is no such thing as negative publicity. After all, it created a discussion so the advertisement must have worked. Here are...
Can Real-Time Analytics Increase Customer Loyalty?

Can Real-Time Analytics Increase Customer Loyalty?

At IVR Technology we believe in Delivering “WOW” service and insisting on the highest of standards. This is why IVR Technology Group is proud to announce its partnership with CallMiner. CallMiner is the leader in speech and customer engagement analytics solutions....
How to Deliver The Message That Your Audience Needs

How to Deliver The Message That Your Audience Needs

When it comes to a fast, reliable, and cost-effective way to engage your audience, message blasts are the way to go. Whether you are delivering a voice message or sending out mass texts, you can reach an audience quickly. Yet, It’s no secret, message blasts are...
Page 1 of 1512345...10...Last »