by Ashley | May 31, 2017 | Visual IVR
Download the infographic: “10 Reasons That Will Make You Want Visual IVR” Most customers want to be able to find their own solutions. When it comes to self-service, an IVR can help. Yet, some IVRs have too many options or put people on hold for more than...
by Ashley | Oct 18, 2016 | Tech News
At IVR Technology we believe in Delivering “WOW” service and insisting on the highest of standards. This is why IVR Technology Group is proud to announce its partnership with CallMiner. CallMiner is the leader in speech and customer engagement analytics solutions....
by Ashley | Apr 12, 2016 | Tech News
Customer service isn’t just about gaining customer loyalty, it’s about respect, it’s about word of mouth and that CEO “Bob” telling his other CEO friend, “Dan” that your company is simply the best. But at what point does Bob...
