• Skip to primary navigation
  • Skip to main content
  • Skip to footer
IVR Technology Group

IVR Technology Group

  • solutions
    • Managed CPaaS:
      Communications Platform as a Service
    • Payments:
      Automated payments by phone & text
    • Broadcast:
      Omnichannel outbound campaigns
    • Voice Surveys:
      Real-time customer feedback
  • about
    • About Us
    • FAQ’s
    • Security First
    • Careers
    • Our Valued Partners
  • contact
  • blog
Download our eBook about Automated Payments by Phone and Text.
Visual IVR

Most customers want to be able to find their own solutions. When it comes to self-service, an IVR can help. Yet, some IVRs have too many options or put people on hold for more than they would like. Take self-service to the next level with VIVR.

IVR and Automation best customer service,  chat,  Customer Success,  email,  text,  Visual IVR,  Visual IVR benefits

Real Time Call Analytics

At IVR Technology we believe in Delivering “WOW” service and insisting on the highest of standards. This is why IVR Technology Group is proud to announce its partnership with CallMiner.

Tech News analytics,  best customer service,  Call Outcome 360,  CallMiner,  Cloud Call Center,  customer convenience,  Customer Service,  Customer Success,  Eureka,  IVR Tech,  Real-time

Customer service isn’t just about gaining customer loyalty, it’s about respect, it’s about word of mouth and that CEO “Bob” telling his other CEO friend, “Dan” that your company is simply the best. But at what point does Bob tell Dan that?

Tech News best customer service,  best customer service experience,  best ivr tips,  Customer Service,  customer service survey,  ivr customer service,  ivr technology group,  IVR Technology Group's services,  tips for customer service,  top rated ivr

Footer


circle-twitter
circle-linkedin
circle-facebook
circle-mail
circle-phone
IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800

TEXAS OFFICE
  5830 Granite Parkway, Suite 100
  Plano, TX 75024
  1-972-846-4100
Customers
Customer Login

Important Links
Contact Us
Security
Jobs @ IVR Technology Group
Privacy Policy
compliance

© 2022 · IVR Technology Group, LLC · all rights reserved