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IVR Technology Group

IVR Technology Group

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    • Managed CPaaS:
      Communications Platform as a Service
    • Payments:
      Automated payments by phone & text
    • Broadcast:
      Omnichannel outbound campaigns
    • Voice Surveys:
      Real-time customer feedback
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Download our eBook about Automated Payments by Phone and Text.

Customer service isn’t just about gaining customer loyalty, it’s about respect, it’s about word of mouth and that CEO “Bob” telling his other CEO friend, “Dan” that your company is simply the best. But at what point does Bob tell Dan that?

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One way that a company can improve is to give customers the opportunity to let their voices be heard. Yet, just building a survey isn’t enough. In order to conduct research successfully, it’s important to convince your customers to take it.

Surveys customer service survey,  email survey,  IVR Survey,  Survey,  text survey

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IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800

TEXAS OFFICE
  5830 Granite Parkway, Suite 100
  Plano, TX 75024
  1-972-846-4100
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