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IVR Technology Group

IVR Technology Group

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    • Managed CPaaS:
      Communications Platform as a Service
    • Payments:
      Automated payments by phone & text
    • Broadcast:
      Omnichannel outbound campaigns
    • Voice Surveys:
      Real-time customer feedback
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Download our eBook about Automated Payments by Phone and Text.

Someday your customer is going to leave you. Churn happens to every business regardless of size or industry. After all, it’s the event in the customer lifecycle stage that the retention process was created to prevent.

Tech News Customer Experience,  CX

Phone Survey Feedback

Every good business understands the importance of market research. One way to obtain feedback from your customers is to hear what they think about the quality of customer service. Yet, how can a survey be conducted?

Surveys automated phone survey,  Custom IVR,  customer convenience,  Customer Experience,  Customer Service,  Customer Success,  phone survey,  Survey

Customer Experience Survey

A quick, accurate and cost-effective way to collect data that’s relevant to your industry is via survey. Here are some tips on how to write a survey that gets results.

Surveys Customer Experience,  customer survey

Creating and mastering the ultimate customer experience can result in endless opportunities for a business. Here’s how to make your customer experience unforgettable…

Tech News Customer Experience

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IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800

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  Plano, TX 75024
  1-972-846-4100
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