Delivering Delightful Interactions

People. Information. Connected.

What Are The Benefits Of Digital Coupons?

Whether preparing for a holiday feast, party, or just a weekly shopping run people will need to go to their local supermarket to stock up. This can seem like a chore when one not only has to prepare a list of what to get but try to save money while doing so. One way...

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Lewis Black Uses Text Applications?

Last night I had the privilege of seeing comedian Lewis Black at the Hard Rock Live Orlando. Many may know Lewis Black for his “Back in Black” segment on The Daily Show. He is also famous for his portrayal of Anger in the Disney/Pixar movie Inside Out. However, at his...

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Is Technology Going To Destroy Black Friday?

On the fourth Thursday of every November, many Americans celebrate Thanksgiving by preparing a lot of food, watching football, and being grateful for what they have. Yet, one of the other traditions has Americans rushing into stores for deals. This tradition is known...

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Customer Tracking Software Exists!

When does your business track numbers from inbound callers? In order to properly invest your marketing budget carefully, you need a customer tracking software that can keep tabs on the number of calls that come in, and learn which leads are worth your highest...

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How To Create The Ultimate Customer Experience

Face it -- there are times when you walk into a business, let's say a restaurant, and the people there are absolutely miserable. Chances are you won't be going back for a while [or ever again], and the chances are even greater that you will tell everyone & there...

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Track Phone Calls To Increase ROI

A call can come into your business for several reasons. Perhaps a customer saw your ad on a billboard and has a problem your company can solve. Generating sales, from advertising, can be difficult. Your company needs to stand out from the rest. Ever wonder how you can...

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5 Reasons To Invest In A Text Solution

With more than 90% of American adults carrying a cell phone, text messaging rose to be one of the fastest ways people communicate. When it comes to running a successful campaign, text messages are a cost effective and quick way to get in touch with your customers. In...

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Bacon Kills? The Harm of Misinformation

This week, various news outlets advised us to say goodbye to our favorite meats as they would be likely to kill you. It was reported that eating a hamburger was as bad for you as smoking a cigarette. Furthermore, it was reported that merely two slices of bacon a day...

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How To Create The Ultimate Customer Survey

One way that a company can improve itself is to give customers the opportunity to let their voices be heard. Yet, just building a survey isn’t enough. In order to conduct research successfully, it’s important to convince your customers to take it. Target loyal...

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What is Interactive Voice Response (IVR)?

What is Interactive Voice Response? Interactive Voice Response (IVR) is a software application that accepts a mixture of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps...

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How To Get Customers To Review Your Business

There’s an old saying in business, “The customer is always right.” In order for a company to be successful, or stay successful the needs of the customer are crucial. While this philosophy is fine, in and of itself, how the customer’s voice gets heard is what’s...

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Which Mobile Wallet Reigns Supreme?

When it comes to easy payment solutions, there are many options available. Customers want a quick and easy way to make payments. So, is a mobile wallet a good idea? Which mobile wallet should you look at? We've got the answer! Nearly two-thirds of Americans own a...

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Call Tracking Software Making Waves

According to the U.S. Small Business Association, small businesses make up 54% of all U.S. sales. Since 1990, big business eliminated 4 million jobs while small businesses added 8 million new jobs. It’s no wonder that politicians, from both political parties, claim to...

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Donating to Charity Reduces Holiday Stress

As the year winds down, and temperatures get colder, the holidays can be a stressful time. Perhaps that frustration starts when stores start offering out their Christmas decorations in August.  However, you don’t have to be Buddy the Elf to start feeling better about...

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How To Achieve Customer Loyalty

This week, many people around the world celebrated International Coffee Day. Several large chains are took part and offered free, or steeply reduced in price, cups of java to customers. Smaller, independent coffee houses are taking advantage and offering unique...

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Click To Call Advertising For Dummies

Location, Location, Location! How did your customers hear about your company’s new campaign? Maybe that radio ad that ran during rush hour did the trick. Maybe it was those TV commercials during the season premiere of Grey’s Anatomy. When you invest your marketing...

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