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IVR Technology Group

IVR Technology Group

Delight Customers. Reduce Costs. Increase Efficiency

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Blog Posts About Custom Development

3 Traits To Look For In A Software Developer

As engineers, we overestimate what we can accomplish in the short term via sheer herculean effort and underestimate what we can achieve with long-term planning. At IVR Technology Group, we have a team of developers that have worked together for over a decade. Not only have we become good friends, but we know each other’s strength and […]

How To Setup A WordPress Infrastructure Using Bedrock

WordPress at its root is a content management system which can be extended by thousands of plugins for use by websites with minor content changes, blogs, small-scale web applications and more.

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How Outbound Surveys Improve Customer Experiences

Get Rapid Customer Feedback With IVR Surveys & Qualtrics

Case Study: Growing A Bank Through UCaaS & CCaaS Integration

The #1 Reason To Choose A Contact Center as a Service

Customer Story: Building World-Class CX With IVR Voice Surveys

This is what an IVR can do.

What is Interactive Voice Response (IVR)?

Reduce Contact Center Costs With an IVR System

How IVR Systems Help Reduce Contact Center Agent Turnover

SMS Text Messaging Tactics For Black Friday Success

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IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800
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  1090 Texan Trail
  Grapevine, TX 76051
  1-972-846-4100
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