No matter if it’s home and property, life, automobile, or health insurance. When it comes to mobile payments, your agency should provide your policyholders with the best customer experience possible.

Property management is proving to be a profitable investment with over 42 million households now renting. However, one of the major hurdles that come with managing a property is getting paid on time.

With more and more people turning to mobile apps and other channels, one might think IVR must be going downhill. It turns out the global IVR equipments market is projected to grow at a staggering 27.4 percent through 2019.

The way in which customers pay for goods and services has changed a lot in the last ten years. Paper checks have all but disappeared from point-of-sale situations. However, businesses still rely on them so that customers can pay the bills.

Mobile payments are on the rise, and Black Friday 2016 was proof of this. A new study from Adobe showed that U.S. shoppers used a mobile device to spend $1.2 billion during the biggest shopping day of the year.

With the holiday season upon us, most people prepare for colder weather and hunting bargains on Thanksgiving weekend. Marketers, however, should prepare to run a successful holiday campaign.

USAePay, a leading payment gateway service provider, is proud to announce a partnership with IVR Technology Group. By partnering with USAePay, IVR Technology Group will attract a wide range of industries looking to attain PCI Compliance Level 1.

Texting for businesses today is like a modern-day postcard. Over 6 billion texts are sent every day. To say the least, texting is one of the best ways to communicate with your customers.

Need a quick and easy way to allow customers to make payments? Mobile payment options may be a viable solution for your business. Payments made by check are a traditional method of payment but don’t offer much in the way of security.

Most businesses and marketers measure success based upon a series of digital analytics, such as organic visits, page views and obviously, goal conversions. Call tracking software is an essential aspect in the business sector.

The Pew Research Center found that 81% of Americans text regularly. Since the cell phone became something we couldn’t be without, text messages have been a big part of how we communicate.

To bring customers the convenience of paying anywhere, they need to sacrifice their security. Considering implementing an IVR payment solution to accept payments. Otherwise, things can get a little terrifying.

While some may argue that millennials share too much online, this couldn’t be further from the truth. It turns out they value their privacy. This is especially true when it comes to protecting their identity and making secure payments.

One of the foundations that allow your business to grow is making the consistent delivery of quality customer service a top priority. When customers continuously have a positive experience with a company they will be more likely to be loyal to them.

Ad campaigns are designed to help represent a company’s brand using the most effective means possible. Unfortunately, some believe that there is no such thing as negative publicity. Turns out, there is. Here are some prime examples…

At IVR Technology we believe in Delivering “WOW” service and insisting on the highest of standards. This is why IVR Technology Group is proud to announce its partnership with CallMiner.