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IVR Technology Group

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Blog Posts About Hosted PBX

Benefits Of VoIP

The Benefits Of VoIP – Here’s Why You Should Throw Out That Traditional PBX Hardware

Once upon a time, it cost an arm and a leg to get those “big business” phone features like an automated attendant all the way down to phone conferencing. This was known as a traditional PBX system.

Traditional PBX

Traditional PBX vs. Hosted PBX: Should You Make The Switch?

The key to a good business is good communication. Traditionally, businesses would rely on a dedicated phone system stored in-house. Could the option of Hosted PBX, help with your businesses communication needs?

Hosted PBX

How Do You Know A Hosted PBX Is For You?

Hosted PBX is a cloud-based solution for business communication. Traditionally, businesses relied on a dedicated phone system to help with their communication needs. Fortunately, services such as VoIP allowed business communications to evolve.

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How Outbound Surveys Improve Customer Experiences

Get Rapid Customer Feedback With IVR Surveys & Qualtrics

Case Study: Growing A Bank Through UCaaS & CCaaS Integration

The #1 Reason To Choose A Contact Center as a Service

Customer Story: Building World-Class CX With IVR Voice Surveys

This is what an IVR can do.

What is Interactive Voice Response (IVR)?

Reduce Contact Center Costs With an IVR System

How IVR Systems Help Reduce Contact Center Agent Turnover

SMS Text Messaging Tactics For Black Friday Success

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