Delivering Delightful Interactions

People. Information. Connected.
Small Businesses Can Create Big Leaks

Small Businesses Can Create Big Leaks

Effective March 31, 2016, acquirers must communicate to all Level 4 merchants, they must use only Payment Card Industry (PCI)-certified Integrators and Reseller (QIR) professionals for point-of-sale (POS) application and terminal installation and integration. Level 4...

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Here’s How To Interact With Your Customers More

Here’s How To Interact With Your Customers More

One of the most valuable commodities a business can have is customer loyalty; A direct result of outbound notifications. Companies are able to attain this by meeting customer expectations of service which is both fast and reliable, as well as options that meet the...

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10 Industries Using IVR Payment Solutions

10 Industries Using IVR Payment Solutions

Below are 10 industries that invested in IVR payment solutions and saw an increase in ROI. With IVR payment solutions, your customers will be able to make a convenient payment over the phone in a matter of seconds. Businesses in every industry are exploring on-the-go...

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The Secret Behind Advertising Campaigns

The Secret Behind Advertising Campaigns

This Sunday is the 50th Anniversary of the NFL's big game. The contest itself is for the NFL Championship and will be decided between the Carolina Panthers and the Denver Broncos. Football fans will likely be tuned in for the drama and excitement, as both teams were...

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Payment Gateway vs. Payment Processor

Payment Gateway vs. Payment Processor

Do you know the difference? When the words "payment gateway" and "payment processor" are thrown around, do you really know what they mean? To put it bluntly, these are pretty complex terms that are often misunderstood. Here's a breakdown for those who want a...

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9 Benefits of a Pay by Phone Solution

9 Benefits of a Pay by Phone Solution

A pay by phone solution is the best option that not only allows your customers to make payments from anywhere but check their balance in a secure environment. our customers can have the ability to make a payment using any phone, anywhere, at any time.

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10 Tips for a Stellar IVR: From A Callers Prospective

10 Tips for a Stellar IVR: From A Callers Prospective

So, you have an IVR solution, but you don't know if it's a good one. I can help you with that, as can anyone who picks up the phone and calls your business. The other day I called a customer service line for a pretty well-known company in my area. The purpose of the...

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Ultimate Cheat Sheet To Avoid Identity Theft

Ultimate Cheat Sheet To Avoid Identity Theft

There are approximately 12, 157, 400 identity theft victims annually in the U.S. Of those, 64% reported the misuse of an existing credit card. Here's the ultimate cheat sheet to avoid identity theft and how to prevent yourself from becoming part of such a growing...

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