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IVR Technology Group

IVR Technology Group

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    • Voice Surveys:
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BUFFALO, N.Y., December 13, 2018 –  IVR Technology Group, a leader in multichannel business communications, today announces its strategic partnership with HealthPay24, a recognized innovator in patient financial engagement for healthcare providers. The strategic partnership will provide patients with an enhanced payment experience through the addition of effortless telephony functionality. “By teaming up with HealthPay24, we will […]

Press

IVR Technology Group, a leader in multichannel business communications and payments, today announces its world-class Net Promoter Score (NPS) of +83. The score is based on a customer survey sent in August of this year.

Press world class nps score

As IVR Technology Group continues to add more members to their growing team, the company is particularly interested in filling a few more business development positions to help respond to the increasing demand for its products and services.

Press ivr tech group business development

IVR Technology Group, a leader in multichannel business communications, has been named one of the fastest growing companies in Western New York by Buffalo Business First. Read more about the news here.

Press Western NY Fast Track

Xteams

IVR Technology Group announced the release of a new hosted omnichannel contact center solution priced for small to medium-sized businesses, Xteams. The new contact center product offers a full suite of multi-channel features.

Press Xteams

IVR Tech Group Office

IVR Technology Group announces the acquisition of a new 4,700 square foot office in Amherst, NY to continue its accelerated growth. The new space will accommodate the company’s growing headcount, and serve as its new global headquarters.

Press ivr tech group office,  locations

PayByChatandPayByWeb

IVR Technology Group announces that the company has integrated pay by chat and pay by social media messaging to their popular Compass Payments Suite to increase the omnichannel experience for companies looking for more options when making payments.

Press Compass Pay

Benefits Of VoIP

Once upon a time, it cost an arm and a leg to get those “big business” phone features like an automated attendant all the way down to phone conferencing. This was known as a traditional PBX system.

Hosted PBX hosted PBX,  Traditional PBX,  VoIP

Communication Company Continues To Flourish By Adding To CX Team Buffalo, NY (December 5, 2017) – IVR Technology Group, a leader in Communication Technology focused on delivering delightful interactions, is proud to welcome Christopher Miano as an Account Executive to their growing Customer Experience team. Prior to joining IVR Technology Group, Christopher Miano had consulted […]

Press Christopher Miano

Chief Marketing Officer

Industry​ ​Veteran​ ​Joins​ ​Growing​ ​Communications​ ​Technology​ ​Company​ ​in​ ​Buffalo. Buffalo,​ ​NY​ ​(November​ ​14,​ ​2017)​ ​-​ ​IVR​ ​Technology​ ​Group​ ​continues​ ​its​ ​growth​ ​and​ ​recent hiring​ ​spree​ ​with​ ​the​ ​addition​ ​of​ ​Bill​ ​Irvine​ ​as​ ​Chief​ ​Marketing​ ​Officer​ ​to​ ​amplify​ ​the​ ​company’s branding​ ​and​ ​marketing​ ​strategies.​ ​Bill​ ​Irvine​ ​has​ ​over​ ​20​ ​years​ ​of​ ​experience,​ ​having​ ​worked on​ ​B2B​ […]

Press Bill Irvine,  Chief Marketing Officer

Real Time Analytics

Ready to take customer experience to a new level? Real-time analytics allows leadership and decision makers to keep a pulse on anything and everything in their business when it comes to data.

Call Tracking Real-Time Analytics

Compass Pay

IVR Technology Group announced the relaunch of their product, pay by phone. Touted as an “all-in-one, everything you need, swiss army knife solution to alert that payments are due, and accept payments by phone, text, or web.”

Press accept phone payments online,  payment software,  Phone payment

Inc. 5000 List

IVR Technology Group announced that it has made the 2017 Inc. 5000 list of the fastest growing private companies with a ranking of #3296. This is IVR Technology Group’s first time being honored.

Press fastest growing private companies,  Inc. 5000,  Inc. 5000 IVR,  ivr technology group

Prestophone

IVR Technology Group announced the launch of Prestophone, the first cloud-based voice platform that offers a full suite of advanced add-on technologies such as call tracking, pay by phone, IVR, and more.

Press cloud-based voice platform,  Interactive voice response,  ivr technology group,  prestophone,  UCaaS

Call Tracking And Advertising

Most businesses measure success based on digital analytics. Analytics can encompass organic visits, page views and obviously, goal conversions. Often enterprises utilize call tracking numbers.

Call Tracking call tracking facebook ads

Traditional PBX

The key to a good business is good communication. Traditionally, businesses would rely on a dedicated phone system stored in-house. Could the option of Hosted PBX, help with your businesses communication needs?

Hosted PBX Cloud PBX,  hosted PBX,  PBX,  Traditional PBX

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