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IVR Technology Group

IVR Technology Group

Delight Customers. Reduce Costs. Increase Efficiency

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    • Managed CPaaS:
      Communications Platform as a Service
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      Automated payments by phone & text
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      Omnichannel outbound campaigns
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      Real-time customer feedback
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PCI DSS Certified Level-1 Service Provider

Call Tracking FAQs

Most of your advertising and marketing initiatives don’t come with built-in analytics like your website does. Because of this, you’re missing important data that helps you gauge which of your initiatives are the most effective.

Call Tracking Call Tracking FAQ

Emergency Preparedness: A Lesson From Snovember

Compass Broadcast is a self-service application that allows users to broadcast simultaneous voice, text and e-mail messages to any number of people. You can create your message and distribute it within minutes.

Compass Broadcast broadcast system,  emergency broadcast system

A Lesson In Customer Experience From A CEO’s Perspective

By offering dual channel communications, you make yourself an even-more-valuable asset to your clients. Go out of your way to be convenient, to fit into their lives as they want you to.

IVR and Automation CEO,  Mike Byrne

How To Evaluate Emergency Notification Software

By having an easy-to-use emergency notification system ready to go at a moment’s notice, you can check this off your list of things to worry about in case of an emergency. Here’s how…

Compass Broadcast emergency notification software,  emergency notifications

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IVR Technology Group
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  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800

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  1090 Texan Trail
  Grapevine, TX 76051
  1-972-846-4100
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