Automatically route healthcare calls with precision and speed.
Our Healthcare answering service is completely automated and features accurate call routing, reliable and consistent service and call management control.
Robust Answering Service for Healthcare
Start using our Answering Service, MDCall with no initial upfront expenditures.
Contact employees according to individual work schedules & contact preferences.
Correct inbound and outbound messaging every time so that your calls are effective.
Precise Call Flows
We work with you to develop a precise call flow process, based on your existing workflow and protocols. Once in place, each inbound call is directed through the process landing with the right person every single time.
Providing fail-safe notification means every outbound page is logged. If the call is not responded to within a specified amount of time,
Protection from Liability
Easy Contact Management
Employees can easily manage their specific work schedule contact preferences. Settings can be changed over the phone or via the web and go into effect immediately. Organize employees schedules effectively.
Notifications are based on employee preferences. Notifications escalate according to urgency, with emergency calls notifying the phone tree until addressed and less immediate calls queued for a later response. Based on your instructions, MDCall will know how to contact employees according to their individual work schedules & contact preferences.
Subscribe To Our Newsletter
Subscribe to our monthly newsletter for all the latest
IVR Technology news and updates, as well as views and
opinions on industry trends from our blog.