Every Journey Needs A Compass
Voice-enable nearly any application with the Compass Automation Platform, a CPaaS designed for delightful customer experiences.
Compass Automation Platform
CPaaS Reinvented
Our Compass Automation Platform is a reimagining of what a Communications Platform as a Service (CPaaS) should do, and how it should be constructed.
It should make it easy to integrate voice into any application.
And it should be blazing fast.
RESTful API’s
All of the Compass Automation Platform features and functionality are accessed through RESTful API endpoints.
Ridiculously Fast
We designed the Compass Automation Platform with up to 70% fewer call-backs as compared to other CPaaS products.
Insanely Secure
PCI, HIPAA, and NIST 800-53 compliant, and audited for SSAE-16 mapped to HITRUST controls.
Elastic Cloud
Rapidly elastic on AWS, Azure and Google Cloud, you can instantly scale from 5 to 50,000 calls a day.
What Can You Make With Compass?
The Compass Automation Platform is a cloud-based application layer that enables software developers to rapidly and easily integrate calling, texting, and other real-time communication functions into their applications, using secure enterprise-grade API’s.
Notifications
Enable your application to text/SMS notifications to customers with important alerts, service updates, product updates and more.
Click to Call
Add one-click calling or texting convenience to your applications with a rich click-to-call API.
Web Chat
Add one-click calling or texting convenience to your applications with a rich click-to-call API.
Authentication
Integrate two-factor authentication on our insanely secure platform directly into your applications for user peace of mind.
Payments
Accept payments by phone, text, web and chat on our secure PCI certified platform with your own payment processor.
Conferencing
Launch and record phone conferences from within your applications, or create an entire phone conference web app.
Video Conference
Create and host video conferences within your applications. Use our SD-WAN to ensure you have the bandwidth you need.
Speech to Text
Convert speech to text in real time. Compass supports over twenty languages and even more dialects.
NLP
Harness the power of IBM Watson for sentiment analysis, parts of speech, entity detection, intent analysis and more.
Text to Speech
Convert text to natural sounding speech in real time. Compass supports over twenty languages and even more dialects.
Reporting
Through Compass’ enterprise-grade API’s, report on calls, minutes, chat, and anything else from within your applications.
Telephony
Oh! We almost forgot. Integrated telephony with your SIP trunks or ours, and provision new numbers on demand.
A Full-Stack CPaaS, With More.
We built the Compass Automation Platform to be an enterprise-grade communications technology application layer with everything you need to integrate real-time communications into your applications. And with access to our full suite of solutions, it’s a full-stack CPaaS with more.
Visual IVR Builder: Rapidly build custom interactive voice response call-flows with an intuitive drag-drop-connect interface.
Python & IML for Advanced IVR’s: Developers can use our IML or Python to create call flows with advanced logic.
Third-Party Webservices Integration: Your IVR can include real-time integrations with third-party API’s like weather report lookups, traffic reports, order status, and more.
Bring Your Own SIP Trunks: Use your own SIP trunks with support for multiple simultaneous carriers, or use our lines (we’re a RespOrg) and provision new numbers on demand.
Built-In Natural Language Understanding: Text-to-speech, speech-to-text, and natural language processing in over 20 languages for cognitive IVR development.
GitLab Integration: Manage version control of your code through GitLab.
Detailed Logging: All user actions are logged for detailed performance and outcome reporting, either on-demand, through saved reports, or scheduled reports.
Compatible With Cloud Platforms: Deploy a dedicated instance on the cloud platform of your choice; AWS, Azure, Google Cloud, or IBM Cloud.
Insane Security: No other CPaaS is this secure. IVR Technology Group is a security-first organization with annual audits to ensure our compliance with regulatory requirements and maintain security certifications for PCI Level 1, HIPAA, NIST 800-53, SSAE-16, and HITRUST.
Get More: As a Compass Automation Suite developer, you get preferred access to our full suite of additional technologies like PCI compliant payments to your merchant or your customer’s merchant, text-to-landline, speech analytics, PCI redaction, tokenization, and more.
Developers, Integrators, and Resellers.
Partner with us to deliver blazing-fast communications automation in your products or for your customers.
Developers & Systems Integrators: The Compass Automation Platform is your ridiculously fast and insanely secure CPaaS for integrating communications automation into your applications and projects. Contact us through our Be a Partner page to learn more about special pricing and volume discounts for developers and systems integrators.
Channel Partners & Brokers: Earn evergreen commissions by bundling the Compass Automation Platform features, such as two-factor authentication, with your products or solutions, or leverage your deep industry connections as a broker to bring in new developers and integrators. Get in touch through our Be a Partner page to learn more.
Get The Full-Stack CPaaS With More!
The Compass Automation Platform is the most secure CPaaS offering on the market. And with blazing-fast performance on our elastic cloud, it’s time you took a closer look.
So fill out the form here to get in touch with our friendly team, and schedule your demo.
Why IVR Tech Group?
Because our most important core value is; “Deliver WOW Through Service.”
While we’re proud of the meticulous crafting of our full stack of technology solutions and our Compass Automation Platform, it all takes second-place to the pride we have in our company-wide culture of delivering wow through service.
Lots of companies have great technologies, but precious few have customer turn-over rates of less than two percent or customer partnerships that last decades. It’s because we promise to deliver WOW and keep it. And by delivering WOW we can help turn you into a hero within your company.
Learn more about our culture, and let us WOW you!