Create custom messaging that allows you
to resonate with your customers.
Inbound IVR systems are used to automated the call answering process. The most common uses include call routing, click to call and pay by phone.
Call Tracking Metrics for every aspect of your incoming calls to identify trends, problem areas or peak call times.
Quickly design menus, manage call flows and change prompts with our intuitive system. If you ever need help, we have experts available to assist you 24/7.
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Check Order Status
Get Account Balance
Find Store Locations
Check Weather Forecast
Check Travel Updates
Inbound IVR in Every Day Life
Are you familiar with the concept of American Idol? Contestants perform and after the show, viewers call into an automated system to cast their vote for their favorite performance.
Those incoming calls are handled by an inbound IVR system.
Callers use their touch-tone phones to interact with an automated system that tallies and tracks all the data before passing it back to Ryan Seacrest‘s people before the next live show.
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