IVR Technology Group, a secure voice and text application service provider, is proud to announce its recent merger with Phonologies, a global provider of contact center technologies and cloud-based voice platforms.
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IVR Technology Group and CommuniGate Systems, a leader in carrier-grade Unified Communication applications announced plans to create a joint venture to commercialize an in-call biometric authentication technology.
IVR Technology Group is proud to announce its recent inclusion in the November 2015 Forrester Research Report – Vendor Landscape: Interactive Voice Response Solutions.
In a world that’s flatter, where competition is fierce, and differentiators are quickly lost, customer service is critical to building long-term relationships and a sustainable business.