Nearly 85 percent of Americans use text messaging every day, with two-thirds preferring text messaging rather than phone conversations. However, less than 40 percent of businesses are using some type of text messaging to communicate with customers, according to ZipWip’s “State of Texting 2019” report. The future of customer communications is the native text messaging capability…
Call Tracking combines more than one inbound phone number with telecommunications technology that generates data on the caller and why they called, with data analysis to provide business intelligence on your inbound callers. The current marketing climate requires your customers to have multiple ways to find you. It is crucial to have a multi-channel marketing […]
IVR Technology Group Partners with Storable to Integrate Sitelink and StorEdge for Self Storage Automation Over the last several years of providing self-storage voice and text automation solutions, IVR Technology Group has built a strong partnership with Storable integrating with their Sitelink platform. This integration has extended into Storable’s StorEdge platform as well. “For years, […]
