• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
IVR Technology Group

IVR Technology Group

  • solutions
    • Voice Surveys:
      Real-time customer feedback
    • Payments:
      Automated payments by phone & text
    • Outbound:
      Omnichannel outbound campaigns
    • Self-Service:
      Customer Engagement Automation
  • resources
    • Webinar Replay
      Customer Feedback Maturity Model
    • Guidebook
      Customer Feedback Maturity Model
    • eBook
      Automated Voice Surveys
    • eBook
      Automated Payments by Phone
  • about
    • About Us
    • Security First
    • Careers
    • Our Valued Partners
  • contact
  • blog

IVR Technology Group Partners with RingCentral

Over the last 16 years of automating voice and text messaging for clients and partners, IVR Technology Group has been asked to help select UCaaS and CCaaS platforms to integrate with our Managed CPaaS, the Compass Automation Platform. Having worked with many UCaaS providers in the past, RingCentral has continued to stand out as a great solution for many organizations.

IVR Technology Group Chooses RingCentral as Strategic UCaaS Partner

Remote worker capabilities and mobility are more important than ever for contact centers and organizations across the world. The recent COVID-19 pandemic has forced companies to look at automation and mobility in ways some haven’t in the past. As the world changes through this process, many IVR Technology Group clients are looking for solutions.

Through a recent partnership with RingCentral, IVR Technology Group can now help clients and partners not only with automation but also with:

  • Remote workers and mobility through a UCaaS (Unified Communications as a Service) solution
  • Customer service and call centers with a CCaaS (Contact Center as a Service) solution

As a 21-year-old company out of California, RingCentral has taken the lead in the UCaaS market over the last several years providing business telephone systems and contact center solutions to companies across the globe. Their state of the art platform provides businesses many of the following competitive advantages.

  • Cloud-based Unified Communications as a Service
  • Soft Phones with Collaboration capabilities for voice, video, messaging, and mobility
  • Contact Center as a Service easily and quickly deployed for remote workers
  • Advanced meeting tools for conferencing and collaboration

To learn more about RingCentral, and why they’ve become a go-to technology partner, download our fact sheet.

This new partnership allows IVR Technology to offer our clients and partners a full suite of communication services ranging for our CPaaS IVR system to user experience UCaaS and CCaaS offerings by a best-in-class partner – RingCentral. For more information, give us a call at 716-250-2800 or email us at sales@ivrtechnology.com.

IVR and Automation

Primary Sidebar

IVR Best Practices For 2024

In Customer Service, Speed Is Everything

Demystifying Conversational AI For Customer Self-Service

The Impact Of Self-Service IVR On Contact Centers

What Customers Expect From Self-Service

Footer


IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800
Important Links
Contact Us
Security
Privacy Policy
Privacy Choices
compliance

© 2025 · IVR Technology Group, LLC · all rights reserved