Businesses today compete on attention. Specifically, they fight for the attention of customers and prospects. Your business can be creating and selling the thing, but it’s what you do to retain customer loyalty and gain your prospects attention.
When and how will artificial intelligence take over the customer experience? The AI movement has started to take off and we are all learning how, where and when to use it. I don’t believe it will ever take over the entire customer experience, it does have its limitations just like humans. The advantage of AI […]