Voice And Text Self-Serve Conversational AI

Engage your customers and help them get things done with a Conversational AI assistant for text messaging.

Appointment and scheduling management
Payment reminders and pay by text
Automated customer service
Interactive conversational help desk
Emergency notifications
Customer surveys and research

The Compass Automation Platform
Made To Order Voice & Text Applications On Our Managed CPaaS

Customers Expect More

Today, more than two-thirds of people surveyed say they’d prefer getting the information or resolution they need without speaking to an agent. And since today’s consumers are likely to switch brands after just one bad experience, you need to be able to respond to their expectations.

We’re On Your Team

You can think of us as the CX automation department of your internal technology team. Using our no-code managed CPaaS, we craft voice and text automation solutions tailored to get the results you need.

Minimal Technical Lift

We manage the hosting, data, security, and telecommunications networks necessary to deploy your CX automation. We’re “security-first,” as a PCI-DSS Level-1 Service Provider managing SOC 2 mapped to HITRUST controls with HIPAA and NACHA compliance.

Learn More
About CX Automation With Our Managed Communications Platform as a Service

IVR Best Practices For 2024

Demystifying Conversational AI For Customer Self-Service

The Impact Of Self-Service IVR On Contact Centers

You don’t need us to tell you that consumer expectations are rapidly changing. In what seems like the blink of an eye, we’ve shifted from two-day expectations to a today expectation. The situation becomes particularly meaningful as we realize consumers now differentiate between companies based on service, with trust beginning to overtake service in some sectors.

What Customers Expect From Self-Service

Tracking The ROI of a Self-Service IVR For Contact Centers

Managed CPaaS, The Next Step For Self-Service Automation

Let Us Help Solve Your Issues

And get the results you need

The Compass Automation Platform Made To Order Voice & Text Applications On Our Managed CPaaS