Insurance

IVR Technology Group offers a wide variety of valuable IVR applications for Insurance companies, including:

Auto-Attendant:

Many of our customers use a voice-driven auto-attendant to answer their main office and branch numbers. A voice-driven auto-attendant lets callers connect with the desired party simply by speaking the name of the person, office, or department they want to reach.

Call Center Automation:

Enterprises are increasingly looking to reduce the cost of customer service and support centers via automation or by moving agents off-shore. IVR call center automation applications can deliver cost reductions that even surpass savings from off-shore operations.

Bill Reminders and Collections:

Enterprises use our IVR payment solution to place automatic bill reminder calls to customers both before and after their bills are due, reducing call costs as well as past due accounts receivable overhead with almost zero incremental cost.

Custom IVR:

Let our development team design the IVR system that fits with your business. With over 15 years of dedication to the industry, IVR Technology Group has been there alongside the advancements in data delivery. We are proud to support unlimited possibilities for your business.

Call us to learn more about Insurance at 800-438-1709/716-250-2800


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