Upgrade Your Security On World Password Day

Upgrade Your Security On World Password Day

Do you regularly make sure that your access is secure? Do you need a reminder to update your password? Rejoice! May 5th is World Password Day! This means not only is it a great day, with an easy way to remember to remember to change your passwords, but learn more...
How To Not Get Hacked

How To Not Get Hacked

Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid. To put it bluntly, it can ruin a person or business’s reputation if the right precautions aren’t taken.   It’s Sunday morning. You...
IVR Technology Group Announces Merger With Phonologies

IVR Technology Group Announces Merger With Phonologies

BUFFALO, N.Y. – Feb. 26, 2016 — IVR Technology Group, a secure voice and text application service provider, is proud to announce its recent merger with Phonologies, a global provider of contact center technologies and cloud based voice platforms. The...
10 Tips for a Stellar IVR: From A Callers Prospective

10 Tips for a Stellar IVR: From A Callers Prospective

So, you have an IVR solution, but you don’t know if it’s a good one. I can help you with that, as can anyone who picks up the phone and calls your business. The other day I called a customer service line for a pretty well-known company in my area. The...
Poll: How To Survive The 2016 Mobile Revolution

Poll: How To Survive The 2016 Mobile Revolution

So, it’s inevitable, mobile has taken over and people are obsessed with their smartphones. The bad news? More people are straining their eyes everyday. The good news? Businesses can really start to put down their foot and get their mobile strategies in place for...