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IVR Technology Group

IVR Technology Group

Delight Customers. Reduce Costs. Increase Efficiency

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Blog Posts About Uncategorized

Send Your Customers Payment Reminders By Text Message

SMS text messaging continues to become more and more popular in business to consumer communication. Many B2B relationships are now using text messaging to more effectively and efficiently communicate with one another. The following are some of the reasons we see businesses using text payment reminders to communicate with their customers. Customer Experience: Consumers use […]

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We’re Excited To Announce Our Partnership With Bluefin

Texting Etiquette For Business

How SMS Automation Helps with Multi-factor Authentication

How SMS Automation Reduces Contact Center Labor Costs

How Outbound Surveys Improve Customer Experiences

Get Rapid Customer Feedback With IVR Surveys & Qualtrics

Case Study: Growing A Bank Through UCaaS & CCaaS Integration

The #1 Reason To Choose A Contact Center as a Service

Customer Story: Building World-Class CX With IVR Voice Surveys

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IVR Technology Group
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