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IVR Technology Group

IVR Technology Group

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    • Voice Surveys:
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We appreciate you taking a moment of your valuable time to reach out to us. Our mission is to thoroughly understand your issues so that we may help solve your problems and get the results you need. Someone will be in contact with you shortly. If your issue is urgent, please call our sales line at 716.250.2800 to get in touch with someone right away.

Recent Posts From Our Blog.

IVR Best Practices For 2024
In Customer Service, Speed Is Everything
Demystifying Conversational AI For Customer Self-Service
The Impact Of Self-Service IVR On Contact Centers
You don’t need us to tell you that consumer expectations are rapidly changing. In what seems like the blink of an eye, we’ve shifted from two-day expectations to a today expectation. The situation becomes particularly meaningful as we realize consumers now differentiate between companies based on service, with trust beginning to overtake service in some sectors.
Customer Story: Building World-Class CX With Automated Voice Surveys
It's Easy To Get Started With Automated IVR Phone & Text Payments
Tracking The ROI of a Self-Service IVR For Contact Centers
Understanding The Impact Of IVR Payments By Phone

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  Amherst, New York 14221
  1-716-250-2800
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