Increase Conversion Rates by Click To Call

While it’s always great to see increased traffic on your website, that’s most likely not your end goal. It’s more important than ever to make sure your website is optimized for conversions. Here are 6 ways to boost your conversion rate by Click To call:

 Act Fast: According to a study conducted in 2008 by, “the odds of contacting a lead increase by 100x if attempted within 5 minutes versus 30 minutes, “while the “odds of qualifying a lead increase by 21x if attempted with in 5 minutes versus 30 minutes. ” By using a Click To Call on your web forms, you are able to trigger a phone call to the prospect the moment they submit an online form. Turn clicks into calls, at thevery moment a customer needs help.

 Clear Call to Action: What’s the ideal result when a customer visits your website? Direct the customer to your end goal. Is it a phone call to a sales agent? Place your number in a readable font on a prime location on the page. Is it an online sale? Then make sure the customer notices the Add X to Cart button.

 Route Calls to the Right Person: If you have sales conversions that happen offline, ensure that this transition is as smooth as possible by having the call end up at the right destination. You can route calls that originate on a product page directly to your salesteam, by passing any unnecessary intermediary. You can even route calls according to geography and call agent schedule, minimizing wait time for busy customers.

 Ensure Browser Compatibility: A sure way to send a customer off to a competitor is tohave your website display incorrectly. With a multitude of browser options available to web users, it’s crucial that your site loads correctly in each and every one. Test them outyourself or try one of these options.

 Simplify the Checkout Process: Sure, it would be nice to know as much information about potential customers as possible, but is it worth putting a sale at risk? Simplify the checkout process so that customers don’t get discouraged. Allow customers to make apurchase as a guest and then allow them to add a password and create an account after ward.

 Offer Multiple Payment Options: Your sales should be as convenient as possible for the customer. This extends to payment. Offer a variety of payment options‐‐ Credit Card and PayPal is a good start to appeal to every potential customer to get Click To Call.

Call us at 877 664 2887 for more information and to get set up your Click To Talk

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Mike Byrne

Mike Byrne

As IVR Technology Group’s Chief Executive Officer, Mike is intimately involved in the day-to-day operations and is focused on the company’s strategic vision, initiatives, and in leading the company’s product development and overall strategy.
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