Inbound IVR Services & Solutions

An Effective Communication Solution for Your Proactive Customers

Inbound IVR systems are used to automate the call|answering process. The most common use for inbound IVRs is call routing, click to call and pay by phone.

When your customers stop their day to call you, give them what they’re looking for. Accomplish this with IVR Tech’s inbound IVR solutions, applications that direct your customers to a fully customizable menu system. Your callers will be able to simply and quickly navigate the menu choices using voice-driven or touchtone commands. Your caller will be able to access the exact information they are looking for without having to wait for a live agent to assist them.

IVR Tech’s Expert Inbound IVR Solutions

Set your company a part by providing an excellent customer experience that is as seamless as it is helpful. We’ll help you create custom messaging that allows you to deliver personalized messages that resonate with your customers.

Our easy to use navigation makes self-service easy – it will save your customers time while saving you money.

Engage your customers to pay by phone or text

Payment Solution

Website visitors contact you with a click

Click to Call

Click to Call

Sometimes issues can’t be handled by an automated system. Your customers will be able to press one button to be connected to a live agent.

Simple Interface

Quickly design menus, manage call flows and change prompts with our intuitive system. If you ever need help, we have experts available to assist you 24/7.

Integration Options

We’ll sync with your CRM system to make your interactions personalized and meaningful.

HIPAA & PCI Compliant

Guaranteed security your clients, reduced liability for you.

Comprehensive Reporting

Call Tracking Metrics for every aspect of your incoming calls to identify trends, problem areas or peak call times.

With Inbound IVR Your Customers Can:

Register Product

Get Account Balance

Check Weather Forecast

Check Travel Updates

Check on Order Status

Get Office Hours & Info

Track a Package

General business inquiries

Click to Call

Website visitors contact you with one click.

Instantly Connect

Call Tracking

Find out which marketing avenues drive your business?

Get Call Tracking

Auto Attendant

Eliminate multiple call handling and streamline

IVR Auto Attendant

Pay by Phone

Engage your customers to pay by phone or text

Payment Solution

Inbound IVR in Every Day Life

Are you familiar with the concept of American Idol? Contestants perform and after the show, viewers call into an automated system to cast their vote for their favorite performance.

Those incoming calls are handled by an inbound IVR system.

Callers use their touch-tone phones to interact with an automated system that tallies and tracks all the data before passing it back to Ryan Seacrest‘s people before the next live show.

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Inbound IVR Solutions

Get Started with Inbound IVR

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