Automatically Block Fraud & Protect your Telecomunications Network with TollShield®
Enable ongoing protection through automatic blocking. Detect and block toll fraud in real-time.
Criminals are smart, but TollShield® is smarter, the only Software-as-a-Service for Fraud Detection & Prevention
Toll fraud is always-evolving because it is a highly lucrative cyber crime. Fraudulent use of long distance telephone services and corporate telecommunications networks cost corporations (globally) an estimated $38.1 Billion (USD) in 2015 (CFCA.org). Static defenses, like firewalls, are not enough. The larger your telecommunications network, the greater the attraction for cyber criminals. With TollShield® you get the time and information you need to block fraudulent call traffic manually or automate blocking for enhanced fraud protection.
TollShield® passively monitors your network traffic, using proprietary data to rank the threat of every call, and alert you to fraud.
Your Team also has a variety of ways to manually and automatically block suspicious traffic: block by destination, by customer or target both. Automatic blocks enable you to eliminate human error, by seamlessly triggering a block command when a threat becomes critical. All within minutes of it starting.
When suspicious traffic is detected, and meets the thresholds you configure TollShield® will instantly issue a block command that stops toll fraud within minutes and Alert you in Real-time
Algorithms cross-reference traffic data from the past and present to detect patterns that are larger than a single network or billing cycle
All traffic is analyzed using patent-pending fraud detection technology
Revenue Statistics support the necessity of installing a fraud detection & prevention solution on your company’s telecommunications network
Estimated 2015 global revenues in US dollars
The total cost of global telecommunications fraud
PBX Hacking & IP PBX Hacking cost billions in 2015
Estimated Subscription Fraud and Account Takeovers
All figures are in US Dollars for 2015, Source: 2015 Global Fraud Loss Survey, CFCA
Toll fraud monitoring and detection
Most fraud mitigation solutions rely on Call Data Reports (CDRs) and other after-the-fact information. But this data comes too late to block toll fraud or mitigate loss. TollShield® draws on your network data in real-time, and uses patent-pending technology to parse up to one billion calls, for the suspicious hallmarks of toll fraud.
A typical CSP can identify hundreds of plausible threats every day, creating a bottleneck as your Team manages a barrage of competing priorities. FraudScore™ intelligently assesses, classifies and ranks all active threats in real-time. So your Team stays focused on the most pressing fraud threats.
It’s no use detecting and ranking suspicious traffic, unless your Team can act on it quickly. Accordingly, TollShield® produces a real-time feed of detected threats. The feed can be accessed via the Online Portal and App, or selected users can be notified of plausible fraud threats by email, SNMP and SMS.
Automatically block toll fraud in real time
Responding to toll fraud requires nuance – as well as speed. TollShield® gives your Team the option of a range of ways to block suspicious traffic. Your Team can block by destination, by customer or target both. This flexibility allows a range of responses, in keeping with network management policy and objectives.
The advantage of real-time detection can be squandered if a Team is too slow responding to alerts. And your revenue losses can rapidly multiply. But TollShield® automatic blocks enable you to eliminate human error, by seamlessly triggering a block command when an unacknowledeged threat becomes critical.
Measure and track the details
Predicting the future often means learning from the past. That’s why TollShield® includes powerful reporting tools for analysing traffic data and fraud threats. Track, filter and visualise your data. Actionable insights help you to measure the effectiveness of your Team, and calculate TollShield® ROI.
Deploy once. Protect forever. TollShield® makes it easy.
Older-style toll fraud mitigation tools require you to add embedded software appliances that protect each network separately. This is costly, inefficient and difficult to scale. Instead, TollShield® uses an innovative SaaS platform that centrally manages a number of secure network probes (or taps) that can easily scale to support a growing network.
Real-time monitoring and detection is made possible by the real-time data that is securely fed from TollShield® probes configured to your SIP network. Typically, probes are configured for low-impedance Port Mirroring and will begin relaying call traffic data within 36 hours. Each probe can manage up to one billion calls per month.
Visibility is everything
Fraud prospers in darkness. The TollShield® Command Center gives your team a beautiful, real-time view of everything that matters on your toll network. Command Center can be accessed online, from any location or device. So it is ideal for today’s mobile and globally distributed workforce.
Fraud Case Examples
…and why you need fraud protection
- Hackers routed $166,000 worth of calls from a company to premium-rate telephone numbers in African counties.
- A hacker broke into the FEMA voicemail system and caused almost $12,000 in charges for international calls.
- A hacked Canadian business received a bill for over $207,000 of fraudulent calling charges for calls to Sierra Leone.
- Hackers used a Massachusetts library phone system to steal $15,000 worth of international charges for calls to Asian countries
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IVR Technology group is offering this software-as-a-service TollShield® in partnership with Symbio Networks.
The TollShield® platform is exclusively developed by Symbio Networks, the software and innovation arm of the MNF Group (ASX:MNF).
Copyright ©2016 Symbio Networks. Part of the MNF Group. Patents pending.
Founded in 2004, the MNF Group is a worldwide voice services business.
For more information on TollShield® please go to http://tollshield.com