Five Ways a Pay-by-Phone Virtual Terminal Can Improve Your Business Operations
Your customers want convenience with every interaction.
There are a lot of things you need to consider before purchasing an application that enables your customers to make payments over the phone.
- What’s the best way to make the payment process easy for them?
- Is it going to require a significant financial investment?
- Do you need to increase your staff’s size to be effective?
We’ve put together five points you should consider before selecting a phone payment solution to help your customers make their payments to you more easily.
This guide covers:
- The time payments can be made
- The number of agents needed
- Overall customer satisfaction
- Transaction safety
- Internal productivity