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Five Ways a Pay-by-Phone Virtual Terminal Can Improve Your Business Operations

Your customers want convenience with every interaction.

  • What’s the best way to make the payment process easy for them?
  • Is it going to require a significant financial investment?
  • Do you need to increase your staff’s size to be effective?
There are a lot of things you need to consider before purchasing an application that enables your customers to make payments over the phone.

We’ve put together five points you should consider before selecting a phone payment solution to help your customers make their payments to you more easily.

This guide covers:

  • The time payments can be made
  • The number of agents needed
  • Overall customer satisfaction
  • Transaction safety
  • Internal productivity