Thank you for contacting IVR Technology Group! A sales agent will be contacting you shortly.

Browse IVR Technology Group Articles

What You Need To Know About Click to Call

How does a company measure the value of their website? Certainly, if a company uses different means to drawn their target audience to visit it must be doing something right. Yet, drawing attention is meanless if those leads don't convert to sales. Adding a click to...

How to Create A Customer Experience Survey

Every good business understands the importance of market research. Usually, this is done with a customer experience survey. The purpose of a good survey makes it possible for you to... Keep up with market trends Understand your customers' needs & desires Make...

How to Protect Your Customer’s Payments

When it comes to payment solutions, your company has many options to accept payment. However, some options are much riskier than others. When it comes to accepting payments, your company should offer a solution that adheres to PCI DSS requirements. According to...

How To Setup a Contact Center for Success

Contact centers play a major role in customer satisfaction and experience. A bad interaction leads to a drop off of customers your business is likely to have in the future. How can your business help to improve its contact center? In order to measure success and...

IVR for Medical Billing and Why You Need To Use It

Healthcare, in the United States, is expected to be a $5 trillion industry within the next five years. This could be due, in part, to emerging medical technology and the ability for patients to have insurance to afford them. However, a big roadblock is the way in...

How To Use An IVR Payment Solution In Insurance

No matter if it's home and property, life, automobile, or health insurance. When it comes to mobile payments, your agency should provide your policyholders with the best customer experience possible. Speed of Payments is Important to Customers According to J.D. Power...

Page 1 of 1612345...10...Last »