So you’ve collected tons of awesome data via IVR survey or web survey, and you’re excited to view and analyze the results to see what it means for your company. Before you can do this, you’ll need to get all your data into a manageable, electronic format [transcriptions]. You can outsource this task to a company that offers professional transcription services, or you can try and transcribe it yourself. If you choose the latter, here are five tips to help guide you as you transfer your data.

  1. Choose a good work space

It may seem like this goes without saying, but you need a quiet space to work in so you can concentrate on the data you’re transcribing. Not only will working in a high traffic or noisy area distract you, it can make recorded data harder to hear, making it much easier for the data to be transcribed incorrectly. If you can’t find a quiet place to work, invest in a good pair of headphones – a noise canceling set will work best.

  1. Use correct spelling & grammar

Another seemingly obvious tip, but they’re elements of transcription that are often overlooked. Misspelling a word, or using the wrong form of a word can change the meaning of a sentence, thereby making your data inaccurate and harder to make sense of. Take contextual cues into consideration as you work through the data. Take the time to look up the proper spelling of a word or two if you’re not sure.

  1. Accuracy over speed

When it doubt, slow down. It’s better to transcribe your data correctly than to get it done quickly. Triple check your work if you have to. Even though it will take you some extra time to complete the transcription, it will save you time in the long run. It also makes sense to have another set of ears and eyes on the project if it’s possible.

  1. Work with small chunks of data

Don’t try to transfer huge paragraphs of information at once. It increases the chance that you’ll mix up sentences or exclude words. By breaking up the data you’re transcribing into small, digestible chunks you’ll make the job more manageable while increasing accuracy and completing the job faster.

  1. Guarantee security

Whether you’re transcribing for your company or as a freelance employee, you need to understand that you’re being trusted with proprietary information that is likely personal and sensitive. Treat the data you’re transcribing as if it were your own and do no share it with anyone. Also, do not store it anywhere that it could be inappropriately accessed.

If you’re not absolutely positive you can transcribe your data securely and accurately, or if you need it faster than you can do it yourself, give us a call. Our expert transcription team can type at record speeds without compromising accuracy. We’ll get the job done right, or we’ll do it again. We’re experienced in working with the pharmaceutical, legal and medical industries. For more information on our transcription services, please click here.


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Kristen S

Kristen S

Kristen is responsible for managing all of IVR’s marketing efforts, including all of our digital media, managing partner relationships, driving leads and generating interest in our products and services.
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