About IVR Technology GroupA critical competitive advantage is customer service excellence
We are a proven industry leader, providing custom services with a focus on customer service since 1996.
IVR Technology Group builds highly secure IVR solutions: voice and text applications that are delivered within a single user experience.
IVR Technology Groups has built over 2500 solutions for a variety of clients and is proud to be HIPAA and PCI Level 1 Compliant. With a heavy emphasis on compliance-driven industries, all solutions are built in a platinum-grade security environment.
We offer a flexible range of IVR and Cloud services from self-service to white-glove account handling. Our main focuses are call tracking and IVR payment applications. IVR Technology Group survives by building voice and text applications that are completely secure. We thrive by adhering to a set of core values.
5 Reasons to do business with US
Compliance and quality controls
Our security compliance and quality control standards are some of the strictest in the industry, our products are properly hosted and maintained.
We’re more than techies
Our years of industry experience enable us to pass on valuable insights and advice to you.
We care about your success
We’re inspired by any business or technical challenges and will find innovative solutions for you because we care about your success.
Dedicated account managers
You’ll always be assigned to seasoned professionals with significant technical expertise.
We thrive on long-term relationships
We’re committed to long-term relationships with our clients and staff.
Every proposal we share, every contract we sign and every hand we shake is done with these thoughts in mind:
Plan & act
Treat others well
Communicate & collaborate
Deliver “WOW” service
Insist on the highest of standards
Pursue professional, personal & company growth
We welcome and value partnerships with companies that integrate, resell or private label our applications. We’ll make it easy and provide you with all the tools you’ll need to be successful – including marketing assistance, technical support and council.
Follow us for newest trends, industry insights, and best practices. We regularly publish our solutions, offers and findings to create dialog beneficial to the communications industry.
We are a custom, made to order service bureau, providing personal service, no matter how small or big your company may be! We help with all steps of your application; from call flow design and scripting to advanced web reporting and data integration.