About IVR Technology Group

A critical competitive advantage is customer service excellence

We are a proven industry leader, providing custom services with a focus on customer service since 1996.

IVR Technology Group builds highly secure IVR solutions: voice and text applications that are delivered within a single user experience.

IVR Technology Groups has built over 2500 solutions for a variety of clients and is proud to be HIPAA and PCI Level 1 Compliant. With a heavy emphasis on compliance-driven industries, all solutions are built in a platinum-grade security environment.

We offer a flexible range of IVR and Cloud services from self-service to white-glove account handling. Our main focuses are call tracking and IVR payment applications. IVR Technology Group survives by building voice and text applications that are completely secure. We thrive by adhering to a set of core values.

5 Reasons to do business with US


Compliance and quality controls

Our security compliance and quality control standards are some of the strictest in the industry, our products are properly hosted and maintained.


We’re more than techies

Our years of industry experience enable us to pass on valuable insights and advice to you.


We care about your success

We’re inspired by any business or technical challenges and will find innovative solutions for you because we care about your success.


Dedicated account managers

You’ll always be assigned to seasoned professionals with significant technical expertise.


We thrive on long-term relationships

We’re committed to long-term relationships with our clients and staff.

Every proposal we share, every contract we sign and every hand we shake is done with these thoughts in mind:


Plan & act


Treat others well


Communicate & collaborate


Deliver “WOW” service


Insist on the highest of standards


Pursue professional, personal & company growth

Partner with Us

We welcome and value partnerships with companies that integrate, resell or private label our applications. We’ll make it easy and provide you with all the tools you’ll need to be successful – including marketing assistance, technical support and council.

Blog | News Articles

Follow us for newest trends, industry insights, and best practices. We regularly publish our solutions, offers and findings to create dialog beneficial to the communications industry.

Meet the Team

We are a custom, made to order service bureau, providing personal service, no matter how small or big your company may be! We help with all steps of your application; from call flow design and scripting to advanced web reporting and data integration.

Career Openings

Are you interested in becoming part of a great work culture with challenging & interesting projects and a respected work/life balance? Find out more about available opportunities here.

Ready to Get Started with Customized IVR Solutions for Your Business?

Visit Our Contact Page