About IVR Technology Group
We are a proven industry leader, providing custom services with a focus on customer service since 1996.
IVR Technology Group builds highly secure IVR solutions: voice and text applications that are delivered within a single user experience. Because we’ve placed a heavy focus on compliance-based industries, all of our applications are hosted in a platinum-grade security environment.
We offer a flexible range of IVR and Cloud services from self-service to white-glove account handling. Our main focuses are call tracking and IVR payment applications. IVR Technology Group survives by building voice and text applications that are completely secure. We thrive by adhering to a set of core values.
5 Reasons to do business with IVR Technology Group:
Compliance and quality controls
Our security compliance and quality control standards are some of the strictest in the industry, thus assuring our customers that products are securely and properly hosted and maintained.
We’re more than techies
Our years of industry experience enable us to pass on valuable insights and advice to you.
We care about your success
We’re inspired by any business or technical challenges and will find innovative solutions for you because we care about your success.
Dedicated account managers
You’ll always be assigned to seasoned professionals with significant technical expertise.
We thrive on long-term relationships
We’re committed to long-term relationships with both clients and our staff.
Every proposal we share, every contract we sign and every hand we shake is done with these thoughts in mind:
Plan & act
Treat others well
Communicate & collaborate
Deliver “WOW” service
Insist on the highest of standards
Pursue professional, personal & company growth
We welcome and value partnerships with companies that integrate, resell or private label our applications. We’ll make it easy and provide you with all the tools you’ll need to be successful – including marketing and support help and council.
We are a custom, made to order service bureau, providing the best personal service, no matter how small or big your company may be! We help with all steps of your application; from call flow design and scripting to advanced web reporting and data integration.
Follow our regular updates from interviews with clients to new product releases. We regularly publish our solutions, offers and findings to create dialog beneficial to the communications industry.
Are you interested in becoming part of a great work culture with challenging and interesting projects and a respected work/life balance? Find out more about available opportunities here.