Get More

Inbound and outbound voice surveys are low-friction with three times (or more) the response rate of sending emails and hoping for the best. More responses mean more data, and more data means a better Voice of the Customer.

Get ROI

If you rely on bribing respondents with gift cards or other incentives, voice surveys are for you. For a simple NPS survey with 30,000 responses, your ROI could be $150,000 by replacing your incentive program with voice surveys.*

Get Real-Time

Survey results and metadata appear in your Qualtrics dashboard in real-time. More data and faster data will accelerate your speed to insight, arming your CX and CS teams with unparalleled strategic agility.

* The ROI calculation compares an average per-respondent incentive cost of $6 to the cost of a 1-minute voice survey for 30,000 responses.