by ivrtech | Jan 6, 2016 | Tech News
Customer service is vital to the success of a business. If successful engagement of the customer is utilized properly it can turn a bad experience around, being mindful that the converse is also true. However, it’s not just your employees that represent your brand,...
by Ashley | Dec 14, 2015 | Tech News
Whether you’re getting ready to have a cup of cheer, or are having a blue Christmas, why not reach out and call Dial-A-Carol? The program is in its 55th year and is made possible due students from the University of Illinois brave enough to volunteer their singing...