How to Prevent the Spread of Misinformation

How to Prevent the Spread of Misinformation

Last night the first of three debates between Hillary Clinton and Donald Trump took place. The morning after, supporters of both sides think their side clearly emerged the victor. A lot of information, or misinformation, was spoken last night and fact checkers worked...
5 Valuable Reasons You Need Better Customer Service

5 Valuable Reasons You Need Better Customer Service

Our recent post about customer surveys explained how businesses could learn how to implement IVR Surveys. Doing this allow customers to have a voice, and businesses to improve customer service. IVR Tech Group offers a solution that can even alert companies if they get...
Want To Know How To Increase Your ROI?

Want To Know How To Increase Your ROI?

How does a company decide whether or not implementing an IVR payment solution is justifiable? One answer that can help be the deciding factor is customer loyalty. Being able to get new customers is good, but keeping them is much more valuable. Maintaining customer...
You Need to Know How to Market to Millennials

You Need to Know How to Market to Millennials

There are currently 80 million Millennials in the U.S. – nearly one-fourth of the total population. Considering that they spend more money online than any other age group, it’s no wonder they are a sought-after demographic. Marketing to the tech-savvy may seem...
Bye Verizon. Hello Sprint! Famous Spokesman Switches!

Bye Verizon. Hello Sprint! Famous Spokesman Switches!

During Game 2 of the NBA Finals, the best play wasn’t by the Cleveland Cavaliers or the Golden State Warrior but by Sprint. In a recent press release Sprint boasted that their network is so fast and reliable that it can that even convince some of the most iconic in...
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