• Skip to primary navigation
  • Skip to main content
  • Skip to footer
IVR Technology Group

IVR Technology Group

  • solutions
    • Voice Surveys:
      Real-time customer feedback
    • Payments:
      Automated payments by phone & text
    • Outbound:
      Omnichannel outbound campaigns
    • Self-Service:
      Customer Engagement Automation
  • resources
    • Webinar Replay
      Customer Feedback Maturity Model
    • Guidebook
      Customer Feedback Maturity Model
    • eBook
      Automated Voice Surveys
    • eBook
      Automated Payments by Phone
  • about
    • About Us
    • Security First
    • Careers
    • Our Valued Partners
  • contact
  • blog

Thank You!

Someone will be getting in touch with you soon after the close of the show. We’ll need to schedule your consultation, then obtain shipping information for your water bottle.

Enjoy the rest of the show!

Learn More

IVR Best Practices For 2024

IVR Best Practices For 2024

In Customer Service, Speed Is Everything

In Customer Service, Speed Is Everything

Demystifying Conversational AI For Customer Self-Service

Demystifying Conversational AI For Customer Self-Service

The Impact Of Self-Service IVR On Contact Centers

The Impact Of Self-Service IVR On Contact Centers

You don’t need us to tell you that consumer expectations are rapidly changing. In what seems like the blink of an eye, we’ve shifted from two-day expectations to a today expectation. The situation becomes particularly meaningful as we realize consumers now differentiate between companies based on service, with trust beginning to overtake service in some sectors.

What Customers Expect From Self-Service

Customer Story: Building World-Class CX With Automated Voice Surveys

Customer Story: Building World-Class CX With Automated Voice Surveys

Footer


IVR Technology Group
HEADQUARTERS
  65 Lawrence Bell Drive, Suite 102
  Amherst, New York 14221
  1-716-250-2800
Important Links
Contact Us
Security
Privacy Policy
Privacy Choices
compliance

© 2025 · IVR Technology Group, LLC · all rights reserved