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IVR Technology Group

IVR Technology Group

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    • Voice Surveys:
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      Automated payments by phone & text
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Help Your Merchants Process
More Payments Through Truist

Offer Your Merchants Automated Payments By Phone

We’ve partnered with Truist to provide your merchants with 24/7/365 automated payments by voice and text. The Payments application of our Compass Automation Platform is seamlessly integrated with TSYS and compatible with any phone system.

All you need to do is refer a lead to us, and we do the rest. Typically, merchants see an increase in payments of 10% to 15%, and their customers will enjoy a complete automated payments experience.

A Complete Voice & Text Payment Solution

  • Always on 24/7/365
  • PCI DSS Level 1 certified
  • NACHA compliant
  • HIPAA compliant
  • Integrated with TSYS
  • Cloud-based infrastructure
  • Supports multiple MIDs
  • Supports surcharges
  • Increase FTE efficiency

We Make It Easy
Four Steps To More Truist Payments With TSYS

Provide us with merchant MIDs for integration with TSYS.
Establish the process for merchant payment calls.
Merchant informs customers of the new service.
Securely accept credit, debit, & ACH by phone or text.

Helpful Downloads
Downloadable PDF Information Sheets And Decks

Partnership Deck

Details about how we can help, along with a few case studies.

download

Automated Payments eBook

Our comprehensive “master class” on payments by phone and text.

download

Merchant One-Sheet

Information sheet about automated payments by voice and text for your merchants.

download

Fast, Efficient, Contactless

Today’s consumers want to have options. An important option for everyone is more ways to make contactless payments. Once our Payments solution is deployed, your merchants’ customers will have two new options for contactless payments through Truist with TSYS. Options that are fast, efficient, and most importantly, self-serve for customers. Payments by voice and text help your merchants help their customers and help you realize more payment transactions.

Verticals To Target

Payment by phone and text doesn’t apply well in some industries. Here’s a breakdown of where you should target your efforts.

Where You Win

  • Consumer finance
  • Municipalities
  • Non-profits
  • Healthcare
  • Insurance
  • Utilities
  • e-Billing platforms
  • Higher education
  • Contact centers

Where You Don’t

  • Retail
  • Real estate
  • Manufacturing
  • Travel/entertainment
  • Accounting
  • Media
  • Construction
  • Professional services
  • E-commerce

PCI Compliance

We are a certified PCI DSS Level 1 service provider, NACHA compliant for payments by eCheck, and HIPAA compliant for healthcare payments. Our PCI attestation is available for your merchants who request it.

Submit An Opportunity

We’ll Take It From Here

Use this form to alert us to an opportunity with one of your merchants. We can either take over and contact your merchant directly or work with you to get things started. Just let us know your preferred process in the details field.

If you have any questions or want to discuss an opportunity before submitting, contact either Serena or Amy below.

Serena Johnson
Client Development Specialist
serena.johnson@ivrtechnology.com
972.206.8220

Amy Kazarian
Client Relationship Specialist
amy.kazarian@ivrtechnology.com
972.942.0655

Jim Barker
Chief Revenue Officer
jim.barker@ivrtechnology.com
972.330.2260

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  Amherst, New York 14221
  1-716-250-2800
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