Text Blast | SMS Blast | Voice Broadcast

Send interactive phone calls and SMS messages automatically with IVR

Keep your customers informed in real-time by using IVR Tech’s self-service outbound text and voice broadcast software platform. Our text, email and call blast solutions enable you to manage subscriber cell phone numbers, opt-out requests and other campaign specifics, such as message delivery dates and times.

The platform also helps you stay in compliance with the latest industry standards and regulations.

Need to add text messaging or voice broadcast to your existing software or want to integrate it within a part of your already established internal automated business process? We also provide APIs and custom integration support to help you.

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Text Messages Read within Minutes of Receipt

nResponse

Voice | Text | Email Broadcasts

nResponse is a self-service application that you use to send simultaneous voice broadcast, text blast & e-mail to your contacts within minutes through our secure system.

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Have a LandLine or Toll-free number that cannot receive texts?

TextEnable allows customers to send a text message to your existing landline or toll-free number.

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Common Uses of SMS Text Blast or Call Blast & Voice Broadcast Services

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Emergency alerts

Appointment reminders

Lead generation

Overdue payment reminders

Interactive polls

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Notification calls

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Surveys

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Health assessment calls

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Event promotion

Order status updates

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Post Appointment Assessment Calls

Text Blasts, Email Blasts and Voice Broadcast

Get Key Benefits of our Software Platform

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Complete Control to Schedule and Manage Broadcasts

Our self-service voice broadcast technology enables you to schedule call windows, determine how quickly to send out calls and pause calling campaigns.

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High Capacity and Enterprise Grade Reliability

Send out multiple calls simultaneously using our call blast solution. Need to send out more calls? Let us know a few weeks in advance and we can reserve additional ports for your use.

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Send Multiple Calls Simultaneously

Send out multiple calls simultaneously using our call blast solution. Need to send out more calls? Let us know a few weeks in advance and we can reserve additional ports for your use.

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Powerful Call List Management

Manage all your contacts in one place by uploading them into our secure system. You’ll be able to access and make changes to your data at any time, so you can make sure it remains up to date and accurate.

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Record Calls

Reduce liability, facilitate sales training and improve quality control efforts by recording all of your phone calls. We have customizable recording options that will allow you to record all your calls or certain types of your calls.

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FTC Telemarketing Sales Rule Compliant

Voice Broadcasting comes with tools that provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule. Make outbound calls based on trigger events in your software. Once programmed, calls can be queued and delivered without any human intervention.

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Advanced IVR Functionality

Send a memorable message that grabs the attention of your recipients by delivering more than a standard, pre-recorded message. By combining IVR Tech’s text blast and voice broadcast software with our outbound IVR technology, you can create an interactive calling campaign. For instance, you can call out and run a survey or allow the called person to transfer to the closest agent geographically.

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Deliver Effective Messaging

Detect when an answering machine or a person answers the call and deliver a specific message based on the recipient. This will increase the effectiveness of your messaging as well as the likelihood that your message is received.

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Exhaustive Call Reports

View and analyze call activity reports in real time, gather information like the number of calls received, number of people transferred to an agent and the responses from those called. Use this information to keep your text blasts and voice broadcasts on track while monitoring their effectiveness.

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Intelligent Redialing

Multiple attempts are made after a busy signal is received or a call is not picked up.

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Automated Interactive Opt-Out Mechanism

Voice Broadcasting comes with tools that provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule.

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Deliver Your Campaign Whenever You Want

With our text blast and voice broadcasting software, you’re able to set your own delivery times and dates so you can guarantee your message is delivered at an effective moment. You’ll have the option to run your campaigns over multiple days or at different times throughout one day.

How 73% of cell phone owners prefer to be contacted on their cell phone

Source: Pew Research Center: Americans and Text Messaging

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Prefer texts to talking on the phone

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Prefer a voice call to a text message

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Preferred contact method depends on the situation

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