Common Uses of SMS Text Blast or Call Blast & Voice Broadcast Services

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Emergency alerts

Appointment reminders

Lead generation

Overdue payment reminders

Interactive polls

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Notification calls

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Surveys

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Health assessment calls

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Event promotion

Order status updates

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Post Appointment Assessment Calls

Text Blasts, Email Blasts and Voice Broadcast

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Complete Control to Schedule and Manage Broadcasts

Our self-service voice broadcast technology enables you to schedule call windows, determine how quickly to send out calls and pause calling campaigns.
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High Capacity and Enterprise Grade Reliability

Send out multiple calls simultaneously using our call blast solution. Need to send out more calls? Let us know a few weeks in advance and we can reserve additional ports for your use.
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Send Multiple Calls Simultaneously

Send out multiple calls simultaneously using our call blast solution. Need to send out more calls? Let us know a few weeks in advance and we can reserve additional ports for your use.
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Powerful Call List Management

Manage all your contacts in one place by uploading them into our secure system. You’ll be able to access and make changes to your data at any time, so you can make sure it remains up to date and accurate.
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Record Calls

Reduce liability, facilitate sales training and improve quality control efforts by recording all of your phone calls. We have customizable recording options that will allow you to record all your calls or certain types of your calls.
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FTC Telemarketing Sales Rule Compliant

Voice Broadcasting comes with tools that provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule. Make outbound calls based on trigger events in your software. Once programmed, calls can be queued and delivered without any human intervention.
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Advanced IVR Functionality

Send a memorable message that grabs the attention of your recipients by delivering more than a standard, pre-recorded message. By combining IVR Tech’s text blast and voice broadcast software with our outbound IVR technology, you can create an interactive calling campaign. For instance, you can call out and run a survey or allow the called person to transfer to the closest agent geographically.
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Deliver Effective Messaging

Detect when an answering machine or a person answers the call and deliver a specific message based on the recipient. This will increase the effectiveness of your messaging as well as the likelihood that your message is received.
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Exhaustive Call Reports

View and analyze call activity reports in real time, gather information like the number of calls received, number of people transferred to an agent and the responses from those called. Use this information to keep your text blasts and voice broadcasts on track while monitoring their effectiveness.
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Intelligent Redialing

Multiple attempts are made after a busy signal is received or a call is not picked up.
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Automated Interactive Opt-Out Mechanism

Voice Broadcasting comes with tools that provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule.
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Deliver Your Campaign Whenever You Want

With our text blast and voice broadcasting software, you’re able to set your own delivery times and dates so you can guarantee your message is delivered at an effective moment. You’ll have the option to run your campaigns over multiple days or at different times throughout one day.

nResponse

Voice | Text | Email Broadcasts
Try nResponse

iConfirm

Appointment Reminder
Try iConfirm

TextEnable

Land-line | Toll-free Number
Try TextEnable

How 73% of cell phone owners prefer to be contacted on their cell phone

Source: Pew Research Center: Americans and Text Messaging

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Prefer texts to talking on the phone

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Prefer a voice call to a text message

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Preferred contact method depends on the situation

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Recent Article

A Text Blast and Pay by Phone Solution for Apartment Renters: Make Tenants Happy

A Text Blast and Pay by Phone Solution for Apartment Renters: Make Tenants Happy

The other day I had the pleasure of visiting one of Orlando’s newest attractions, the Orlando Eye. When we were about 400 feet above the city, my date mentioned that she forgot to pay her rent. Just when I was trying to ask if there were any late fees, she pulled out her smartphone and sent out a text. Low and behold, she paid it by text and could continue the date in peace. Not everyone is fortunate to live in an apartment complex with a pay by phone solution. Some complexes will allow people to pay by placing a check in a night deposit box. However, some have abandoned that due to a rash of robberies. This led to tenants getting evicted for doing the right thing. If a complex is closed on the weekends, the payment due date is moved a few days. It’s inconvenient to the complex as their clerks are likely to be swamped as soon as they open on the next available business day. It’s also an inconvenience to tenants as they may have paid but their check could be lost under a pile of others. This happened to me once.  Fortunately, I kept my receipt that proved I paid on time. If your apartment complex wants to enter the 21st century there is an easy solution, and IVR Technology Group can help. With iPay, our pay by phone solution, payments can be quick and easy. Your staff won’t dread a torrent of tenants that come when rent payments are due. Best of all, your tenants will love iPay as well. They don’t have to search for their checkbook or... read more
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